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Innovative Auto Solutions
4135 Jackie Road Southeast, Rio Rancho, New Mexico, United States
About the Innovative Auto Solutions
Innovative Auto Solutions is a premier car repair institution located at 4135 Jackie Road Southeast in Rio Rancho, New Mexico. Our team of experienced technicians is dedicated to providing top-notch automotive solutions to keep your vehicle running smoothly. From routine maintenance to complex repairs, we offer a wide range of services to meet all of your car care needs. Visit us today and experience the innovative approach to auto repair that sets us apart from the rest.
Photos of Innovative Auto Solutions
4135 Jackie Rd SE #101, Rio Rancho, NM 87124, United States
Opening hours of Innovative Auto Solutions
Monday:
Day off
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of Innovative Auto Solutions
"Made the appointment to have the transmission serviced in my 2019 Ford Ranger. Was told that it would be a 1.5 hour job so I decided that I would wait. I should have left after the mechanic came in and told me that it would be three hours because the vehicle needed to cool down. He was very rude about it. Then it was discovered that they did not have the correct transmission fluid and it would be another wait for that to come. 5 hours later and my truck is still up in the air. The mechanic was once again rude about the circumstances that the truck had to come up to operating temp for proper level ck. I've been in the auto and truck repair sector for 45years running a shop and if my mechanic would have talked to my customers the way this primidone did I would have fired him. I won't be going back. To the mechanic that worked on my truck...you would never make in the flat rate world."
"My car needed some big repairs. Innovative Auto was recommended to me by a friend. I'm so glad I took my car to them. I was kept informed of parts order and time frame for repairs. Staff was very friendly and professional. Most importantly they do quality work. I will definitely be bringing any future maintenance and repairs to them. I highly recommend this business for your auto repairs."
"We have been taking our cars to Innovative for a number of years and always had a good experience when working with Bo. However, we recently took our van in, and it was extremey stressful and disappointing. This time we worked with Jake, who was incredibly unhelpful and unprofessional. It's clear customer service is no longer a priority. After they had our van for 5 weeks, Jake was unconcerned and unbothered by the stress and inconvenience we experienced. His communication was extremely lacking and rude. It became apparent that we were not a priority and our past loyalty was not important when Jake made zero effort at rectifying the concerns we had. They had no interest in prioritizing getting our van back to us or even giving us a timeline for what we could expect. After 5 weeks we took it to a different shop, and will not do business with Innovative again."
"I was recommended to come here for an alignment several years ago, and have since made it my go-to place for my vehicle maintenance! They're fast, extremely thorough, and very reasonably priced, and I plan to continue taking my vehicles to them!"
"If you need and love your vehicle like I do, this is the place to go. These are the people to trust if you like a good quality product, service, knowledge, and professionalism. The communication and callbacks with information on the status of my vehicle was above and beyond for most places, but the norm here. Seriously look no further if you want your vehicle serviced service correctly with a great price with great service and professionalism."
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