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O'Reilly Auto Parts
9750 Tower Road Southwest, Albuquerque, New Mexico, United States
About the O'Reilly Auto Parts
O'Reilly Auto Parts is a one-stop shop for all your car repair and electronics needs. Located at 9750 Tower Road Southwest in Albuquerque, New Mexico, this store offers a wide range of automotive parts, tools, and accessories to keep your vehicle running smoothly. Whether you're looking to upgrade your car's electronics or simply need a replacement part, O'Reilly Auto Parts has you covered. With knowledgeable staff and a convenient location, this store is the go-to destination for all your automotive needs in the Albuquerque area.
Photos of O'Reilly Auto Parts
9750 Tower Rd SW, Albuquerque, NM 87121, United States
Opening hours of O'Reilly Auto Parts
Monday:
07:30 - 22:00
Tuesday:
07:30 - 22:00
Wednesday:
07:30 - 22:00
Thursday:
07:30 - 22:00
Friday:
07:30 - 22:00
Saturday:
07:30 - 22:00
Sunday:
08:00 - 22:00
Reviews of O'Reilly Auto Parts
"I’ve bit my tongue too many times. Every time I come in here and have to deal with the store manager I ask myself how the store manager here even got to be in this position. It’s like this kid does not care. He’s turned away my sister before claiming he can’t find her warranty only for me to come back with her and have him pull it up first try with the same info she gave him. He does not greet people when they enter the store, doesn’t even look up when you walk in. Shows no sign that he actually cares to be there. there is no enthusiasm he just seems bored talking to you. When you ask for parts he just spits out price and doesn’t even tell you the product info or flip the screen for you to see I had to ask but he didn’t answer and I ended up just leaning over to look at the screen to see what he was telling me the price on which was just the cheapest he didn’t even tell me the other options. All this just for him to turn away my transaction because he didn’t have change for my bill. Between him and his other counter person they couldn’t get me change. He turned me away and I asked him doesn’t he have a safe and he said banks are closed. Are you telling me you can’t borrow from the safe to give change on this cash transaction. You won’t make up $80 at all today to pay the safe back? This guy is just lazy. Doesn’t even grab sales floor items for you or walk you to the item he just points people to the section of the store ti find for themselves I can do it just fine I know these store like the back of my hand but I can only imagine how many people have left because they didn’t see what they were looking for. It’s always the same sad customer service from him. I’ve been a SM for autozone and O’Reillys before and this isn’t how you take care of customers. I can definitely tell he got to be the store manager because there was a vacancy and upper management was desperate to fill the position. Sadly I’ve seen it happen way too many times."
"Friendly and helpful staff with the willingness to help you find the right parts."
"Brandon was very helpful and was able to replace my battery really fast. Really appreciate him helping me out!"
"The open sign was not on and they were open. LOTS of ATTITUDE at this location. Staff just standing around, eating, talking but no one is working. I walked in and asked for help and everyone just stared at each other like ohh no a costumer. Lazy people. Not worth the energy or time. Rude and lazy employees."
"By far one of the best places I have gotten help from. The Assistant Manager José helped me out big time with changing out the thermostat. He talked me through what to do, and lent a helping hand. Businesses need more employees like this guy. I am very grateful for the help. Go here for your vehicle needs!"
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