R G Truck Services

"If there were negative stars I would rate it as such. Wanted $600 for nothing. Then robbed me of $975 in front of the police by saying now he wants more money and he only takes cash. Held my truck hostage by blocking it in with a tractor. Kept using terms like “your kind” and “ your people” and “people like you”. It felt like the twilight zone. Avoid! Avoid! Avoid at all costs! Please go somewhere else. Not worth the headache hassle lies, drama, disrespect, and corruption dealing with Richard. Guy should be out of business."

"Never ever go this place if they touch your rv truck coach whatever they will take your unit as hostage and Richard will suck you dry untill you broke down. Spent 45 days paying 13k after 7 week same problem came back on. I hate this place especially Richard"

"NEVER!!! NEVER!!! NEVER!!! The WORST ever experience! Charged $500 for absolutely nothing, wasted half a day while we had an urgent delivery. On top of this this RICHARD threatened to keep my drivers and my truck as hostages and bill me extra $500 if I would not pay him right away. I was going to call cops because the situation started to be very dangerous and only after that he agreed to send one of my drivers to the bank to pick up the cash. Absolutely horror situation."

"Sharing an experience, had by my uncle, who is not tech savvy enough to post a review. Trucking from California thru NM, he was caught in a bind late at night, luckily living in NM I was able to do some research about mechanics in the Gallup area. Richard answered after hours and was able to help him over the phone before getting the truck serviced the next day. Fair pricing and great service! Thanks Richard for getting my uncle on the road again!"

"We had broke down at the Loves Truck Stop on a Thursday afternoon at 4:30pm, we tried for 3 hours to get a tow truck to assist us. Finally there was one person that came to see if he could at least help diagnose the issue. When the person got to us he found that the cable that goes from the shifter to the transmission had melted on the exhaust pipe. We contacted Richard from RG Truck Service and he said if we could get our RV to his shop he would start working on it Friday morning. The guy that came to diagnose the problem assisted us with getting the RV in drive so we can drive it to RG Truck Service shop. We got to the shop at 8:00 pm, Richard said he would try to get a new cable from his supplier. I contacted the local Ford dealer and they said the part would be in the next day. The owner of RG Truck Service said we capsule stay in the RV on the property until the RV was fixed. The part came in the next day and RG’s service technician started working on our RV, he had the RV up and running in 2 hours, the service technician even went as far as to install a cable clamp on the cable to keep it from it the exhaust again. We were very happy with the service and the amount we were billed for the service call. If we were ever in the Gallup, NM area, we would use RG Truck Service again. They were very easy to deal with… Richard was fantastic to deal with on this service…"