Faith Regional Health Services
About the Business
Faith Regional Health Services is a leading healthcare institution located at 2700 West Norfolk Avenue in Norfolk, Nebraska, United States. As a comprehensive health system, Faith Regional offers a wide range of medical services including a hospital, pharmacy, and store. With a commitment to providing high-quality care to patients, Faith Regional is dedicated to promoting health and wellness in the community. Whether you are in need of medical treatment, prescriptions, or health products, Faith Regional Health Services is here to serve you with compassion and expertise.
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Location & Phone number
2700 W Norfolk Ave, Norfolk, NE 68701, United States
Reviews
"Kept getting missed calls about my bill with them. which I already had an automatic plan set up and when I would call them back they had no idea who called and why. Well then I tried several different times to change my payment plan and finally talked to someone just to have it not get changed and of course no one in the financial department knew what I was talking about or who I talked to. And after not getting anywhere they sent me to collections. The financial department is a joke."
"The ER is a joke. You would think with a 2.6 star rating and the many many horrible reviews directly about the ER, they would take us seriously. My Fiancé was in such horrible pain and the nurse told him to settle down. Are you serious? Beyond disgusted, horrified, and livid. Instead of saying "we appreciate your feedback" maybe you should address these issues with your staff. This isn't the half of our experience, but I doubt you'd take it seriously anyway."
"Got to experience the rude nursing staff for dr. Rzouq today when calling to reschedule. Should be ashamed of themselves laughing at people who are sick. Update: Dr Rzouq himself called me to lecture me about having to reschedule. They didn’t even reschedule it. He told me he doesn’t care what I had to say and to let him talk when he was talking way far left field about nothing to do with anything. Language barrier problems? Not my fault he doesn’t understand English so he gets mad."
"The ER at Faith Regional is a JOKE. I took my mom in and she was treated absolutely terrible. The PA or nurse or NP (whatever she is) Makayla Garcia was terrible. She talked down to my mom and myself the whole time. I had to ask her to take labs. She told my mom she just had a stomach bug after seeing labs (even tho her WBC was normal. Then she comes back in and states that she read the labs wrong and that my mom had to be admitted. Before admitting her (almost 2 hours later) she ran and drug screen. Why? Nobody knows. My mom was told it’s be awhile before she could be seen after she got out into a room because there was actual emergencies that needed more attention. There’s so much more I want to say but I’d be typing for hours. Don’t go to the ER here!!!!"
"I had surgery at FRHS where the doctor said he would give medication for pain but didn't. Then after returning home I called the hospital 3 times for help and the only help they would give me was to come back in to the ER. The doctor wasn't notified, so I ended up in the ER. This cost me a lot of extra money, and the hospital wouldn't work with me on the ER cost. This was all out of my hands. The hospital blames the doctor and the doctor blames the hospital. The billing is so messed up by using outside sources who they don't communicate with daily. I made a large payment and had a verbal agreement to pay the balance (which was smaller) the next month, but was sent to collections. After talking to FRHS billing she pulled the collection back after reading the note that we had a verbal agreement to pay the balance the next month. I would give the hospital zero stars, but has to give one star to post."
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