Karl's TV, Appliance & Furniture Yankton

"Karl's was our go to for appliances. However, after our most recent expensive purchase, we will be taking business elsewhere. Purchased a refrigerator in May and it never cooled properly. We reported it within the first 30 days. Tech guy came out and couldn't find anything wrong. Still wasn't cooling properly, tech guy came out again and replaced a part. Still didn't cool. Came out several times to fix it with the end result being it still never cooled properly. The end of July, they took the fridge to repair it. We finally got it back today...with the same result, it still isn't cooling and they managed to put several blemishes on it. Karl's is refusing to give us a new one even though it was reported within the manufacturer 30 day return time. Four months without a fridge is ridiculous. From now on we will be taking our business to someone that still knows how to give good customer service. Two years and still haven't received the doors that were "ordered"!"

"We usually price 1st then stop in the store to ask additional questions before actuall buying. They are cheerful & try to help us to the best of their ability."

"In store experience was great. Prices were comparable to other options. Delivery was great. Appliances seem high quality so far (owned less than 2 weeks) Assembly of appliance not well done. Handle loose and needed tightening upon delivery. Install of appliance was sub-par. Unit installed crooked. Mounting hardware not installed properly. Plumbing done poorly and incorrectly. 3rd party and manufacturers rebate programs offered difficult to process and not as offered without numerous calls to helpline to have customer service adjust rebates."

"Amazing place! Nice looking interior, an wonderful staff. Working with the consumer, and suppliers is a key thing for any company. An their staff allowing my drop off, I think is amazing an shows they are will to go the extra mile for people!"