Culligan Rapid City

"The service techs are great. However it was my first year having a rented reverse osmosis and they kept calling stating the filters needed to be replaced. When I called to make the appointment no one ever mentioned that there would be a charge. After the filters were replaced I presented with a hefty bill. I called and asked about it because I thought repair and maintenance were covered under the rental but no and said it was standard to be charged for filters. Ok fine but this is all new to me and it would have been ok had they mentioned a cost associated at the time the appointment was made as I could have scheduled it a different day. I am now having the osmosis removed and using other means for water without the monthly rental cost. I have never ever had a company come out to provide a service without mentioning a cost ahead of time. Just terrible"

"I read our local municipal water report and was shocked to find out what was an acceptable limit of chemicals. Formaldehyde, chloramine, flouride, yuck. Not only can we taste the difference in our water after having a Culligan under-sink system installed, we can see it as well. Our ice out of the ice maker in the refrigerator was cloudy but now it's crystal clear. Worth every penny of the low monthly cost for our super fresh-tasting water and knowing it's much safer for my family."

"I think I have to switch water delivery companies. I have set my bottles out in the place I specifically said they would be (on the patio) so they didn’t blow into the field. They left a note with a phone number with no voicemail set up, and left no water. I called the office and she sounded irritated as she set up a delivery for the following Friday, stating that I could just pick it up myself. They did replace the water that Friday (which they only gave me three bottles instead of four as I had requested) Then I was expecting the normal schedule to resume and I would have my water replaced the next Friday as usual, but no water... also they do not mention that they bill three months at a time when you sign up, not monthly as they make it sound. So I will have to wait another week without water.. or just go “pick it up myself”."

"We had to replace a RO system in our kitchen and we decided to try Culligan. This was a great choice as the system they put in our kitchen works amazingly well. The sales people helped us find the perfect unit for what we wanted and the techinician did a great job installing it. This unit works much better than our old unit did. Thanks Culligan."

"We have been their customer for a few years. We wanted some items changed and had an appointment. My son was in the garage and saw the two vans drive by, didn't come to our door. My son called and were told by the office lady the technician was off the clock. She also said they had stopped and knocked, no answer. I will be getting my refund back from them and go elsewhere. Yes, Corbin is nice but not the help."