A&W Restaurant,

501 Deadwood Avenue, Rapid City, SD 57702

"I have always been happy with the food from A&W Restaurant. I was not impressed with the loud noises made by the crew on a recent Sunday. It was a very young crew and they had loud music playing, and loud voices and some sort of banging noise was heard which was very loud and noisy. I had to ask them to wipe down the table I wanted to use. I was the only customer at the time."

"Waited in the drive thru for 10 mins with no answer. So I pulled around and the employees were making a tiktok videos. I will never go back."

"Waited in drive-thru for 25 minutes and when I got to window, the rather larger gal that was working got an attitude with me and told me that I should tell her I wanted my cheeseburger plain. I did tell her when I placed my order! I have never had a problem with a&w food but if this is your customer service, I will not be back. Lunch is to enjoy good food and relax without attitude. So thanks for the good years. Sincerely George Luckie"

"Food is normally fine, but the people behind the counter often have professional but grouchy attitudes, also I have difficulty getting my order right, and the right items. I go through the drive through normally. It's happened a few times now, and for how expensive fast food is, I hope order accuracy would be important. After posting my review I've read a few others. I see this has been happening for a while now while nothing as been done about it... As much as I like the food I might find other options. I lowered my star rating for lack of action taken despite man "sincere" review apologies."

"My sister brought me and my daughter here. I didn't know Rapid City even had an A&W. I was so excited to try it. Let me tell you, it was amazing! I didn't know what to order and had a ton of questions for the order taker. He answered every one of them patiently and thoroughly. I got the Coney dog and cheese curds w a Root Beer float. The cheese curds were the best I've ever had. Even after they got cold, because I eat slow, they were still soft and delicious. Usually I toss cheese curds after they cold because they get hard but these ones didn't. The Coney dog was pretty good too. The nacho cheese on top was the kicker for me. Idk I enjoy food and it's really rare for me to enjoy eating out because somehow I always end up disappointed but not here. I HIGHLY recommend A&W in Rapid City, SD. The area was off Deadwood Ave. and so it was quiet and really enjoyable. The kids meal was so cute. It had crayons and a coloring book, a toy and a small book. It nice, really nice to have places like this still. I enjoyed my experience there and will definitely be making this a regular place for my family when we go to Rapid City."