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Mount Rushmore KOA Resort at Palmer Gulch Resort
12620 South Dakota 244, Hill City, South Dakota, United States
About the Mount Rushmore KOA Resort at Palmer Gulch Resort
Mount Rushmore KOA Resort at Palmer Gulch Resort is a premier campground and lodging destination located in the picturesque town of Hill City, South Dakota. Situated at 12620 South Dakota 244, this resort offers a unique blend of natural beauty and modern amenities. Guests can enjoy spacious RV sites, cozy cabins, and tent camping options surrounded by stunning views of the Black Hills. The resort also features a variety of recreational facilities, including a swimming pool, mini golf course, and hiking trails. Whether you're looking for a peaceful retreat or an adventurous getaway, Mount Rushmore KOA Resort at Palmer Gulch Resort has something for everyone.
Photos of Mount Rushmore KOA Resort at Palmer Gulch Resort
12620 SD-244, Hill City, SD 57745, United States
Opening hours of Mount Rushmore KOA Resort at Palmer Gulch Resort
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
09:00 - 18:00
Reviews of Mount Rushmore KOA Resort at Palmer Gulch Resort
"It was a great camp ground. Lots of fun stuff to do. There was a wasp next on the window screen and slight tears on the window. So they kept getting in. We ask if it could be removed. We were there 3 nights no one ever came. My husband on noght tqo finally took care of it, because it was right next to where the kids were sleeping"
"We rented a cabin for 3 nights here. This was a our 1st time at KOA Mount Rushmore. I grew up passing by this campground always wanting to stay there, so I was excited to book & take my family. Our cabin at first glance had a nice exterior, a porch swing with potted hanging flowers. Interior was a bit dirty. I wiped down the beds and floors myself and my cloth was black. The screened windows were ripped, so my husband had to tape them to keep bugs out. Keep in mind the cabins have no AC so it got very hot during the day even with the windows open. We had to keep our windows open to keep cool at night, but having them open set off our smoke detector from other campers fires around us. It really scared our kids in the middle of the night. They were half asleep and we couldn't get the alarm to shut off. My husband went to the office & they didn't have anyone to send to fix it until the morning. So we had to keep the stupid thing outside. Which kind of defeats the purpose if there actually was a fire. We were offered to switch cabins the next day, but we were not going to risk downgrading our location or possibly being in a worse situation with a different cabin. Now moving onto the campground bathrooms. I read reviews from 5-6 years ago complaining about black mold. I would've thought by now this would've been resolved. There is STILL black mold years later. It was never fixed. It was disgusting to shower, especially with toddlers, to be surrounded and exposed to mold on the shower curtains, grout and tile. Some of the showers edges, the tile was even cracked and broken which seemed like a hazard if someone slipped on it. For the scale of this campground and walk-through traffic, the bathrooms are not cleaned often enough in a day. The toilet areas were filthy. Sometimes out of toilet paper or toilet paper all over the floors. Hair all over the place. One of the sinks in the women's bathroom was also leaking water all over the floors. The garbage dumpster near us was overflowing and couldn't even close after a very busy weekend. On our 4th day, it was still untouched. I feel like the maintenance of the campground just wasn't there. If you're staying here in a trailer/your own accommodations with your own bathroom then you're fine. Now for the good. It is awesome for families and kids. There is so much provided and activities to do. I loved the little shops, restaurants and even horse stables- everything you could ever need is within the campground. Optional pancake breakfast in the mornings. They organized movie nights with popcorn, mini golf, waterslide, live music- it's all fantastic that they do all of this. The event coordinating is 5 stars. You won't get bored here. If the cleanliness of cabins and bathrooms were improved, this campground would've been the perfect vacation spot for us. I give it 3 stars- 1 for the beautiful location + surroundings, 1 for the services (restaurants/food) and 1 for camp activities. The office promised to comp a night for us for the inconveniences, but that never happened."
"We thoroughly enjoyed ourselves during our stay. We stayed 5 nights and didn't have enough time to do everything in the area. It is smack down in the middle of the black hills and an excellent base camp to go visit places like Deadwood, Mt. Rushmore, Custer, etc. We are trying to plan another trip when everything else is open at the campground. We went after labor day so not everything was open. I didn't feel crowded; we had one of the sites close to the front."
"This is a beautiful campground and from what I was told the second largest KOA in the country. The staff are all very friendly and helpful. There is plenty to do for the kids if you have them. If not the campground can be quite restful. Also, with the campgrounds location you are only minutes away from Mount Rushmore, Crazy Horse and the Needles Highway. Our visit was in September, so the campground was not crowded. I imagine it could get a little crazy mid summer due to the campgrounds capacity. But that is pure speculation on my part."
"I wish I could say good things about this campground because it really is a cool campground. Unfortunately, the way it's being ran is terrible. First, I booked 2 full hook up sites for our friends and our family. We arrived to find out that we did not have full hook ups. They told me it was a "computer error" and offered no apology or compensation. They said "it has been happening a lot lately". So I am a business owner, wouldn't you think that if it's been "happening a lot", you would figure out the problem? Secondly, we extended our stay by one night. We went up to the office and paid for the extra night. On the last day, we moved to our spot, got all set up and a guy drives up and says, "I'm supposed to be in this spot". Apparently, they double booked our spot, so we had to move to a different spot again. Again, NO apology from the manager (who was standing right there in the office) or compensation for our troubles. Like I said, I wish I could say good things, but I just cannot. Someone needs to buy this place and run it correctly. I'd be interested! :)"
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