Baymont by Wyndham Hot Springs

"This was probably a nice place In the past. Showed signs of poor management. The first room they gave me, the heat did not work, and had not been cleaned, the bed was wrecked and not made, and the last person's trash still laying around. When I called about it, I was hung up on. I went down to the lobby and asked for another room. Maybe they thought I pulling teeth or something. Finally got the new room. PLENTY of parking for a semi truck a d trailer. Nice view, area. The hotel needs attention, and staff needs trained or replaced. I hate giving poor reviews, but why spend hard earned money when it is perceived that the establishment does not care?"

"Pool and hot tub not working. Dirty place that needs a good cleaning, bought our own cleaning supplies to use the rooms. Managers run the front desk and not available most times. Sink wouldn't drain, outlets didn't work and stains on our sheets was happy we brought towels to lay on. Was upset no one told us about the pool and hot tub out of order until we changed and planned our night went down to area and freezing and out of order. Thank goodness wifi worked and they had HBO, good water pressure in shower. Management tried their best but run down and not up to standards. Breakfast was a joke, plan on going out. Only fruit loops (milk was expired) and oatmeal, did have waffle maker. No juice or other food offered. Mornin Sunshine (about 2 mikes downtown) had a great breakfast for price."

"Believe the negative reviews and do not stay here. I think I am done with Wyndham hotels after this stay and I am platinum status. This hotel is very run down and nobody is ever at the front desk waiting to help you. The carpets were all stained, the toilet was running the whole time and I was not about to eat anything from the breakfast. The side entrances are not locked and several rooms are just open and the neighbors across the street were watching us. Along with the door lock missing inside our room and at one point someone tried to enter our room without knocking, it did not feel safe."