Denny Menholt Rushmore Honda Service and Parts

"I was in a situation yesterday right before work when my tire pressure light came on, called you guys 10 minutes before you even opened and the guy on the phone was very nice saying he’d check the pressure for me and sure enough I had a nail in my tire. They patched it up, aired my tires, and even checked for a part that was on recall for my car! I’m so thankful I was close to you guys and was able to be serviced that quickly when I had to be at work! Everyone was so nice there, wanted to help me, everything! I get my car serviced here for oil changes and such, I only trust this place. They didn’t even know I came here to get my car serviced on a regular basis and they still treated me like I was important! Thank you guys for all you do! My car appreciates it as well! Pass the word on to your team for me :)"

"After a challenging first attempt to trade a car back in that wasn't to my taste, I was left feeling like I wasn't valued as a customer. Management followed up with me later to explain the situation and mediate. I'm glad to have a follow up from this business that made me feel like a valued customer. I'll do business again in the future with them."

"I got an oil change and Multi point inspection,I was told I had a leak in the axle seal. $334.00. Made an appointment to fix it,a couple days later I brought my car in. I waited an hour thinking my car was being fixed. After an hour I was told they had the wrong part, should be 2 weeks. After 3 weeks of no update, no communication I took it to another mechanic(Belly Brothers Auto). They told me nothing was wrong, no damage, no leak. After 5 weeks still no part from Rushmore Honda, no update, no communication. BB Auto told me they could get the part in 1 to 2 days. So if Rushmore Honda tells you that you need repairs it would be wise to get a second opinion."

"Robin Martinez was outstanding. She was patient and very personable. Not only did she show me the vehicle I wanted to see, she also showed me all the other options on my list, even though she knew I wouldn't buy one. I had a great morning and when we visited with the manager, he was also super informative about snow tires and rims. The parts manager was also excellent. He was educated in each of the tires off consumer reports that I was interested in, listing pros and cons. I couldn't have been happier. We decided to go with a different vehicle but because of the outstanding customer service, we will be loyal customers of Rushmore Honda for servicing needs. Thank you for a great experience!"

"We were on the way home from a 3100mile road trip, and got a flat in Sturgis. Even with a full schedule, they got us in right away and were able to get the tire patched and have us back on the road in record time! We are forever grateful! And for what its worth, if you have a small family, the Honda Fit makes a fantastic road trip car, we love it!"