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Wicked Wrenches
315 2nd Street, Rapid City, South Dakota, United States
About the Wicked Wrenches
Wicked Wrenches is a premier car repair and store located at 315 2nd Street in Rapid City, South Dakota. Our skilled technicians are dedicated to providing top-notch automotive services to keep your vehicle running smoothly. Whether you need routine maintenance or major repairs, you can trust Wicked Wrenches to get the job done right. Visit us today and experience the difference of our expert service and quality workmanship.
Photos of Wicked Wrenches
315 2nd St, Rapid City, SD 57701, United States
Opening hours of Wicked Wrenches
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Wicked Wrenches
"9 months in for a quoted 19 hour job for an engine swap. They took 4 months after agreeing to the work, and left my vehicle out in the parking lot the whole time. Gave them a chance, asked them to take my truck to another shop.... they insisted they would fix it immediately..... Nope, they struggled for an additional 4 months.... Still waiting for the shop to complete the work we agreed upon! Got my vehicle back 3 times, every time it was wrong. Timing off so bad I blew a head gasket in less than 10 miles from leaving the shop. Told it was my fault, even though I didn't work on ,or touch the truck. As if the person paying for the work is the one in the wrong! Update, got the truck back for a fourth time... Quess what, still wrong starter failed because the starter wasn't even tightend down. Left me stuck in the snow, for the second time. Called to inform the shop yet again, was told to wait till next week.... not joking..... Do NOT take anything to this shop!!!!"
"Chris, the owner of Wicked Wrenches, has always been more than reasonable and honest in everything he charged as well as the work he has done! Never had a negative experience regarding him and his shop. If you're ever in Rapid City and need your vehicle checked out, I highly recommend you give Wicked Wrenches a try.Thank you Wicked Wrenches for all the great service and for going above in beyond!! I appreciate you and will be coming back again!"
"I have never been a patron to this business, but as I was getting ready to walk in the door to become one, I was standing outside of the locked front door at about 2 o’clock in the afternoon and after hearing the way that he talked to two other customers that were there, but all they wanted to do was pick up their parts and their vehicles because of bad service I would never go there. He was never apologetic. He was never nice. He was rude and arrogant to those people. there was another gentleman there with a different business shop name on the back of his shirt loading stuff up that gentleman was so polite. That is where I ended up going,"
"On August 20, 2022 we had our truck towed to this business. We needed a new transmission ☹️. We purchased a high end performance transmission so we didn't have any trouble pulling our 5th wheel for the price of $8800.00. We picked the truck up on October 3, 2022 and drove it 50 miles home. We didn't drive it throughout the week until October 10, 2022 which it then started acting up, we barely got it back to Wicked Wrenches. We were told they would need to check it out and see what's going on. We were left to find our own way home. A few weeks went on and we are told it has a bad torque converter, it will be a few weeks..... Waiting waiting waiting, then it needs a while me transmission, waiting waiting waiting.... Finally we are told after we called on March 3, 2023 that it's arrived BUT there are other vehicles in the bays that will be there awhile so they don't know when they can get to it!!! Okay, I hate writing bad reviews, it take take allot to push me to this point. But they have had our truck since August 20, 2022 ( except for the week we had it back ) and they won't make time to get it finally done!!!!! I could probably have overlooked the 6 mos they have had it, but now you won't get it done??"
"This shop deserves 5+ stars!! We are traveling cross country and ran into some car trouble that needed immediate service in order for us to continue our trip. I called Wicked Wrenches and the owner Chris did everything he could to get our Jeep seen right away with no appointment. The mechanic Michael fixed the issue and had us back on the road within an hour. We could not be more thankful for their help. We highly recommend you give them a call for any of your vehicle needs!!"
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