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Denny Menholt Rapid Chevrolet Service, Parts & Tires
2323 East Mall Drive, Rapid City, South Dakota, United States
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About the Denny Menholt Rapid Chevrolet Service, Parts & Tires
Denny Menholt Rapid Chevrolet Service, Parts & Tires is your one-stop shop for all your automotive needs in Rapid City, South Dakota. Conveniently located at 2323 East Mall Drive, our expert technicians are ready to provide top-notch car repair services, genuine Chevrolet parts, and a wide selection of tires to keep your vehicle running smoothly. Whether you need routine maintenance or major repairs, our team is dedicated to providing exceptional customer service and getting you back on the road quickly and safely. Visit us today and experience the difference at Denny Menholt Rapid Chevrolet Service, Parts & Tires.
Photos of Denny Menholt Rapid Chevrolet Service, Parts & Tires
2323 E Mall Dr, Rapid City, SD 57701, United States
Opening hours of Denny Menholt Rapid Chevrolet Service, Parts & Tires
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 17:30
Saturday:
08:00 - 14:00
Sunday:
Day off
Reviews of Denny Menholt Rapid Chevrolet Service, Parts & Tires
"Tiffany Morgan & her wonderful staff gave me a great customer experience. She went the extra mile with my service!! This was my first time taking my vehicle here to get serviced. They did an amazing job, my truck feels better than ever!! Thank you Tiffany & Denny Menholt TEAM. 5 Stars deserved"
"22 chevy broke down 28k miles, Said can't look at for atleast a week. No loaner available. 70k truck and broke down 500 miles from home. Chevy needs to do better."
"Alex Gross in service was great. The only one to greet you after he finished with his client. Once service was complete he throughly went through the service and what would be needed next and when. Thumbs down to the rest of the staff just staring at their screens occasionally looking up at you. Cadillac customer service was not as it should be with exception to Alex. I've had my car at 2 other Cadillac dealerships, Spearfish and Minneapolis. Both were outstanding. Do better."
"We were on our way to the Black Hills in SD when our truck died. We had it towed to Denny Menholdt Chevrolet. They told us they didn’t know when they could get to it because they were very very busy. They arranged to have a rental car waiting for us and also gave us a ride to the car rental place. The only rental they had was 179.00 dollars a day. Yikes!! I called Greg back in service at Denny Menholdt Chevrolet and asked him if there was anything he could do to expedite our repair it would be greatly appreciated because we were spending 179 a day on a car. He said he couldn’t promise anything’ but ,the very next day I get a call from him late in the afternoon telling me the truck was ready for pickup. I not only had just one day of rental car charges but the repair was pretty much the exact dollar amount they had quoted me. These guys are absolutely awesome!!! I’m not from the area but the next time I’m ready for a new vehicle I might just have to come back to try and return the favor. Great Dealership to say the least!!"
"Make the drive to Spearfish! Staff here isn’t very attentive and is very disorganized. Seemed to really only matter to them after the service was completed and they needed me to pay. When entering no one seemed to pay attention to me took a long while to get helped while they just worked on other projects. And a few were just having water cooler conversations. Then they couldn’t find the appointment I made and kept talking to the other 4 people there trying to figure out what I was there for. Finally a guy came out from the back and remembered talking to me but couldn’t seem to find the appointment. After all that I finally was able to get checked in. Service wasn’t fast, friendly or really even kind. Seemed like everyone in that department hated being there. When I picked up my vehicle that had completed everything and ever caught a problem early on! The service tech doing the work seemed to be great! When picking up the vehicle, service from the office people was again much of the same. No one could find my keys or the paperwork, keys and pages were just laying everywhere. The staff again wasn’t very kind and no one seemed to care. Finally when they got my paperwork found and started talking to me they were finally friendly. I’m guessing because it was a fleet vehicle with GM and had a large service price tag. But then they cared and wanted to talk. Honestly, about the worst service team I have interacted with at a service center. I highly recommend going to their sister store Honda! Much better service and are able to get you the same things for GM vehicles if it’s a simple fix! Or better yet drive to Spearfish for way better service and staff that really cares to see what you need!"
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