BG Automotive
659 20th Avenue, Longmont, Colorado, United States
About the BG Automotive
BG Automotive is a premier car repair and store located at 659 20th Avenue in Longmont, Colorado. Our dedicated team of skilled technicians is committed to providing top-notch automotive services to our valued customers. Whether you need routine maintenance or more complex repairs, you can trust BG Automotive to get the job done efficiently and effectively. Visit us today and experience the difference of our exceptional service and expertise.
Photos of BG Automotive
659 20th Ave, Longmont, CO 80501, United States
Opening hours of BG Automotive
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of BG Automotive
"BG Automotive was the only automotive repair shop in the area that would even talk to me about the issues I was encountering with my 2014 Infiniti Q50 hybrid. I received a diagnostic error code of P30EF, Li-ion battery problem, on my last oil change at the dealership. The only solution the dealership had for me was to replace the entire hybrid battery pack which, with parts and labor, is apparently a ~$20k process. ‘Nothing else can be done’, was their claim. I proceeded to do some research on the internet and low and behold, the Q50s do experience this issue at 100k+ miles. I continued to discuss the issue with the dealership asking if there is a recall or even what I could trade the car in for. They continued to wash their hands of the issue saying I couldn’t even get an extended warranty now with this ‘pre-existing’ issue and because it has the issue, they could only offer a trade-in of $500. At this point, I started to research purchasing a full battery pack myself and seeing if there was an automotive repair shop in the area that could install it. Every shop I called said they do not have the experience or equipment to work on a hybrid electrical system, except one; BG Automotive. I had brought my car in explaining the issue to see what their cost of replacing the hybrid battery pack would be, thinking that was the only solution based on the information I had received up to this point. Walker and his team proceeded to do their own root cause analysis and found that there were multiple electrical code issues that were not just related to the Li-ion batteries. That was news to me! They suspected that it was rooted from the 12V battery, which to my surprise (and theirs) was the original one that came with the car. They replaced the 12V battery ($164 + $29 labor), tested the entire electrical system, and all the error codes disappeared! I can now also pass the emissions test as they failed the car because of the check engine light (obviously unrelated to actual emissions but a story for another time as they would not budge either). Thank you to Walker and the team at BG Automotive for not just ‘checking the box’ like the dealership but really digging into the root of the issue. You have made a customer for life! David"
"These guys are great. They got me in same day, and did a very extensive assessment on the mechanics of my vehicle. They were prompt, courteous, and very professional. I would return and recommend them to anyone."
"BG Automotive was a great and painless experience. They were thorough, informative, and professional. Communicating every step of the way. The work was done in a timely manner. I will definitely use them again."
"Let's make this a two-part review. Part 1- My Pathfinder failed the emissions test. "Big Surprise," I've been fighting this problem for seven years. A friend recommended BG Automotive, so I stopped by and was blown away. I stopped by the shop and was surprised at the customer service I received. Ryan was working the counter and stopped what he was doing. He listened intently, looked over the emissions form, and wanted to see my truck. We went out, popped the hood, and Ryan looked at the engine to see if anything jumped out at him. Ryan went into the shop and had one of the guys come out to get his opinion. I don't remember his name (sorry), but I do remember that he ran outside so as not to make me wait. I gathered that they consider him the Yoda of emissions for the shop. He looked things over and gave me his opinion but said it would be best to drop off the truck so they could diagnose it. Part 2 - Dropped off the truck, and Ryan called later that day with an update. They called a couple of hours later and gave me the breakdown as to what they believed was wrong. They gave me options on how to proceed. So, in a nutshell, the truck is running lean, which means that this is NOT the O2 sensors that have been replaced five times in the past seven years. They believe that it is the Air Flow Sensors. They also diagnosed that my truck could use a timing chain replacement. I will swing by after the holidays to let them do the repairs. In Summary: The customer service was outstanding. The guys were amiable and knowledgeable, and the shop was clean. I couldn't find a reason not to recommend them to anyone."
"After having 4 new tires installed on my Sprinter, I wanted to get an alignment. BG Automotive got me in the same morning that I called. They checked the vehicle, assessed the reason for it being out of alignment. Replaced the part and dialed everything back to where it needed to be. The guys at the front desk were super friendly and helpful."
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