Sally Beauty 5091 Kipling Street, Wheat Ridge, CO 80033

"Lucky enough to meet a training manager today who helped me pick the right gold toner. Busy store with lots of merchandise. Lucky to live right by this location. Thanks for your help today"

"If you have purchased online through Sally's website and need to return something, DO NOT go to this store with your receipt and expect great customer service. They turned me down flat and said "we don't carry this in our store". When I called the customer service line, they reassured me that they are SUPPOSED to take this at ANY store. What's more, one of the girls was ABSOLUTELY rude. The shelves were nearly totally empty and I could tell they were just grabbing. I WILL NOT go to this store again."

"Ash was incredibly helpful and gave me great advise for my hair! She answered all my questions without skipping a beat, she knows her stuff!! When I go to Sally's, its nice to know that I will be helped by someone who knows the products and has tried them before. I will definitely be returning!"

"This store is well stocked and kept clean. I was able to find everything I needed. The associate was very kind and engaging. My daughter and I complimented her hair, particularly the sparkles. She showed us the product she used, and we couldn't help but to buy it for ourselves. She was very knowledgeable about products and could easily navigate the store."

"Horrible customer service. Nonexistent. Went in for a “quick trip” just to get things needed to make a ballet bun for a recital. Had my 4 year old and very cranky 2 year old. I couldn’t find anything. Asked for help locating an item and was offered little help. The girl was literally standing at the register just watching me try to rally my kids up and locate things in their store. Asked if she could show me where the hair gel was and she pointed down the isle, “it’s down this isle” which would have taken 2 steps for her to just show me where the gel was. She saw I couldn’t find it and still offered NO help. I’m upset I even bought what I did from this store. Just go next door to target, you’ll get better assistance and actually find what you’re looking for. Also, I just came from a big department store and the exact same brush was marked $3 more at Sally’s."