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Pearl Family Medicine
1445 South Pearl Street, Denver, Colorado 80210
About the Pearl Family Medicine
Pearl Family Medicine is a trusted medical institution located at 1445 South Pearl Street in Denver, Colorado. Our dedicated team of doctors and healthcare professionals provide comprehensive and personalized care for individuals and families of all ages. From routine check-ups to managing chronic conditions, we are committed to promoting the health and well-being of our patients. Visit us today to experience compassionate and high-quality medical care at Pearl Family Medicine.
1445 S Pearl St, Denver, CO 80210, United States
Opening hours of Pearl Family Medicine
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Pearl Family Medicine
"It’s unfortunate that I have to write this review because the care I received here was great. The doctor was attentive and seemed supportive in my assessment. With that being said, the billing side of things is terrible. They never billed the insurance I had on file so I was left with a $700 bill between lab testing and the general physical. Ive called them 4 times to try and get this issue resolved, sent them my insurance information and still nothing. Update: it wasn’t taken care of. I have debt collectors calling me for “not paying”. DONT GO HERE"
"We've been seeing the Dr's at Pearl Family Medicine for over 10 years. Dr Rothgerry is a excellent Dr. The staff goes out of their way to help. We highly recommend this Dr."
"I 150% recommend Dr Lisa and her manager Lyndsay to every one I know. They make me feel at home and safe. I can get appointments using my insurance with in the week or telahealth. Lyndsay is always so welcoming and on top of billing, prescriptions and referrals !!! She always answers the phone when I call. .Dr. Lisa never makes me feel embarrased or rushed, she is more like a friend I can tell all my secrets too. I have recieved the best care of my 40 years on this earth in this clinic. I love this practice and all its members!! Thank you for taking such good care of me!"
"UPDATE: Office manager called and took zero responsibility for their team not updating my insurance information. She tried to say that it was a coding issue which it clearly was not. AVOID THIS OFFICE. I was a patient of Diane McDonald's for the past 5 years, but she has now left the practice which is absolutely devastating. My experiences at the new office, Pearl Family Medicine, have not been great. I showed up to my appointment 20 minutes early as requested and was stuck waiting OUTSIDE as no office staff bothered to show up prior to the appointment. The front office staff did not arrive until after my appointment began. They did not bother to update my health insurance information (which I had uploaded to the portal prior to the appointment), and did not confirm my insurance during the check-out process either. 3 months after my appointment, I am now getting bills for $1,000 because they decided to bill my OLD insurance instead of using the updated and active plan. If you read other people's reviews, you'll see that they have had similar issues with the front desk staff! Now that Diane McDonald is no longer there, I will absolutely be finding a new doctor's office."
"Booking an new patient appointment was easy and quick. The experience afterward was simply bad. The office staff and PA are consistently unresponsive. They do not answer the phone and have not responded to messages via their portal within the listed timeframe of 2 business days. Also tried email and no luck. Prescriptions are not ordered in a timely manner and there seems to be a lack of care/accountability by the team."
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