Highlands Ranch Family Medicine, P.C. 537 West Highlands Ranch Parkway, Highlands Ranch, CO 80129

"Horrible!!!! The attitude to the patients is just horrible. Staff on front desk is not friendly. Doctor got blood work results which required immediate attention and never called back. With such attitude to patients I hope that this practise will be close as soon as possible."

"Horrible attitude to patients. Be aware of surprises during billing. Front desk lady is mean. Unable to get my medical records. They don't know HIPAA."

"My experience with Dr. Ferrer began nearly 18 years ago. Dr. Ferrer has been our family physician and has seen my boys grow up and start families of their own. I have seen Dr.Ferrer personally for over a decade. He is very thorough and sometimes a bit methodical. His medical knowledge is above most of the medical professionals I’ve worked with. He’s honest and sometimes very direct. But more importantly, he does listen very carefully to the patient and will ask you to explain yourself about why you want a treatment or medication. I trust him with my life and health and would recommend him to my friends and family. Now in the past, I have had billing issues and had to go around and around with the billing staff. They can be challenging too. And foe a while I did not go to Dr. Ferrer because of my frustration with the staff. Then I called one day and talked with them and they were apologetic and we were good. Sometimes the office staff can be a little difficult to talk to and don’t seem to care but I know now they do they just need to be reminded sometimes. I hope this helps anyone if they are reading all the reviews! ❤️"

"Awful! Worst “office manager “Mark”” EVER super disrespectful and rude! They tried to charge me/ my family SEVERAL missed appointment fees; which I left voicemails letting them know I couldn’t make the appointments. Two to be exact, with MORE than 24 hours notice; and they refused to see me, or my child, and refused to refill my prescription for levothyroxine (not an addictive OR controlled substance), prior to me paying over $100 in fees, AND scheduling an appointment! Not happening, too many other providers to choose from, that are FAR more ETHICAL ... Do your research folks. READ the reviews before getting roped into going to this place. They are all about the money, which is the reason they cannot hold on to the GOOD providers, when they get them."

"All the bad reviews talks about very specific mistakes related to communication, seeming to forget that you need 2 people to communicate. My appointment was scheduled quickly and Dr. Ferrar was a kind professional. The receptionist has somewhat poor english, but nothing that a few confirmations can't solve. I honestly can't see most of the bad reviews as anything other than people whining"