RNR Tire Express
3240 East Platte Avenue, Colorado Springs, Colorado, United States
About the RNR Tire Express
RNR Tire Express is a car repair and tire store located at 3240 East Platte Avenue in Colorado Springs, Colorado. Our expert team offers a wide range of services to keep your vehicle running smoothly, from tire replacements to general maintenance. Make an appointment today to ensure your vehicle is in top condition.
Photos of RNR Tire Express
3240 E Platte Ave, Colorado Springs, CO 80909, United States
Opening hours of RNR Tire Express
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
Day off
Reviews of RNR Tire Express
"Great staff! Friendly staff! They understood what I wanted right away! Great customer service! Beth and Stan and Tristian are awesome! Great rims and tires selection in store!!"
"Everyone there is awesome and super helpful. They get things done fast and are extremely nice people. Would definitely recommend going to the, especially for their finance program which is very helpful and flexible!"
"A few weeks ago, I went to RnR Tire Express in Pueblo for a 4-wheel alignment. Even though they didn’t have record of my appointment, they got me in right away. I didn’t have to wait long at all and the service was top-notch. When the alignment was complete, they handed me a printout with all the measurements on there. I briefly glanced at it and noticed that the before photo had lots of red, but the after photo had all green. Looked good to me! I went upon my way. A couple days later I came across the printout again and looked at it more closely. Everything was in green except one spot, the camber on the front right wheel. It was not within standard guidelines, but I didn’t recall them telling me anything about that. So naturally, I called and asked to speak with a manager. I spoke with Megan. She was really kind and explained that sometimes they aren’t able to get it within guidelines, but she had no notes on what that reason was in this case. She kindly offered for me to bring the car back in so they could take another look and explain why they couldn’t get it within guidelines. I thanked her and asked if it would be possible to take my car to the location in Co. Springs instead, which was actually much closer for me. She said, “absolutely! When you arrive, ask for Chris Makke. Have him give me a call. I will give him a heads up on what needs to be done and we will get you all squared away.” I thanked her and hung up. So, a couple days later, I went to the RnR Tire Express in Co. Springs. When I walked in there was a man on the phone, eating a pastry. After about 4-5 minutes of me just standing there, he whispered, “can I help you?” I asked for Chris Makke. He stood a little taller and said, “that’s me.” I showed him the printout they had given me and I started to explain what it was that I was asking for. Before I could finish, he rudely cut me off and said they don’t adjust cambers at all. I politely said I’m sorry but Megan didn’t mention anything of the sort. I asked if he would please call her, as maybe she could better explain what she had promised. He agreed, but before he called her, he took 2-3 other very lengthy phone calls, helped a customer in the store, and really seemed to be dragging his feet. Finally, he hung up the phone and shouts out to me, “I’m waiting for her to call me back,” with his back turned to me as he walked out the door. Up until this point I had been very patient and understanding. He seemed to be busy which I can understand. So I looked around the store, hit up the vending machine, and patiently waited. He continued to help every other customer except me. After 45 minutes of waiting, and being completely ignored, essentially for nothing, I took my printout and I left. The most frustrating part about it all, was that if he had just let me finish what I was saying, he would know that it’s a very simple request. Chances are, ANYONE ELSE wouldn’t have even waited to talk to Megan, they would have just got it done. And for the amount of time I wasted there, they could’ve had it done 3 times over. I don’t appreciate the way that I was treated, and I do not recommend this business to anyone. Chris Makke deserves to lose his job. I don’t take those words lightly, but for a grown man to not have basic manners or customer service skills is surprising and really sad. He went out of his way to treat me poorly and it was obvious. He is miserable in life and it comes across to everyone he encounters. The good news for me is that karma is not as patient or forgiving as I!"
"Went in for a much needed alignment. RNR had me ready to go in less than 30 minutes. Super professional staff, no awkward upselling, and my car is driving much more smoothly. Definitely my go-to for future alignments!"
"Thank you RNR Tire Express & the very knowledgeable staff for example Chris & John who both took real care of me walking me through the process & purchasing my new tires rims. My husband & I absolutely ♥️♥️♥️♥️ them! I would recommend you to all of our friends. And we have already are sending 2 people your way."
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