Car Toys

"Used a Groupon to get my daughter’s car (interior) detailed. The Groupon includes 1 hour of cleaning which was OK since it wasn’t that dirty. The job they did was marginal, not very clean and not vacuumed in the hatch back (trunk). Was expecting a better job."

"Went in to Car Toys talk to associates about new speakers. They told me about the JL’s. And sure enough that’s the speakers I had installed in my truck. I have to tell Car Toys is a great place to shop. And I definitely like to thank the people in the Parker store For their help. Eric P"

"Atrocious! 14 visits, 8 work orders, and one year later these incompetent, con artists still have not installed a working stereo. BE VERY CAREFUL on the rates they quote for install. They over bill in my experience, bait & switch, and refuse to refund. If anything is wrong get a full refund ASAP. They turn mean quickly. Best advice is go elsewhere. About 100 hours of my life I won’t get back let alone my money. TERRIBLE IS AN UNDERSTATEMENT! DO NOT USE CAR TOYS!!"

"I took my 2012 Mustang in to get a back up camera/mirror. I got the recommended one from the Manager Christian, a new model Rydeen they had to order. The installation labor charge was higher than I expected, and they called me to tell me that after installation, it didn't work and was a defective unit. This was concerning, but they told me the manufacturer would send a replacement overnight. They kept my car stored inside the shop overnight, and the new unit came in about noon the next day. They immediately pulled my car in to replace the bad one. They worked over 4 hours getting it replaced and everything works great! It looks like a factory mirror but has a great picture both to the rear and through the windshield to the front. All of the wiring is out of sight and it looks like a factory install. They made sure everything was just right and that I was satisfied. They have a lifetime warranty on their workmanship and 2 year on the product. Ii was not cheap, but the product and workmanship were top notch!"

"Well clearly they pay for their 5-star reviews. Had a remote start, an amp, and a 12 installed. Got the car back and the car won't stay running if you open the door. The regular key fob will no longer open the driver door. Autostart fob won't unlock any of the other doors. Was told it's just a limitation of the car, so I've dealt with it for the last year. Had a friend just have the same stuff done elsewhere to an identical car and magically all their stuff works. I wouldn't be writing this review if I didn't have an additional horrible experience here. It has been bugging me ever since. I brought my car in at 8am for the Signature Detail, $219.99. They call me 5 hours in and say they are almost done but need to increase it to the $349.99 service because there was pet hair. So I approved it. Then the guy calls me like 2 hours later and says they found mold and were going to charge an additional $200, so $549.99. At this point I realized I was getting scammed, so I asked for a picture of this mold. They sent me a picture of inside a cup holder where the tin had scratched the plastic and said "isn't this mold"? I was like "no, that's not mold, that's where a can scratched the plastic" - they said they were almost done and needed to charge the $200 anyway because they had used anti-mold stuff on it, thinking it was mold. I told them to stop the work right where they were and I would be there in 10 minutes (it was now 6pm). It became blatantly apparent they had never started the work, but raced to do something in the 10 minutes before I got there. The interior plastic and leather trim were still wet with spray cleaner, nothing else was done, but they must have sprayed the leather in the doors with windex or something and wiped it (so it's all stretched out now). They did literally nothing else. No vacuum, nothing. They had managed to spray the windshield and the inside doors, nothing else. Such liars. I told them to cancel the service. Ever since then, the leather from inside my doors hangs there. Thanks a lot Car Toys. Images show where they ruined the interior leather on both sides."