New West Physicians, Evergreen Internal & Family Medicine at Arapahoe Peak

"I go to the evergreen office and I absolutely love my doctor…dr. carol. highly recommend. She pays attention to what I need and treats me with respect and patience."

"For the past 8 months, I have been coming to this office as I have been experiencing life-altering migraines, fatigue, and symptoms of hypoglycemia for the first time in my life. I am an endurance athlete, 25-year vegetarian, and health enthusiast. This is to say - I have been met with little more than patronizing attitudes and general malaise when being seen in this office. During these 8 months, this PCP has been referring me to a specialist that is unable to see me because they have a years-long backlog and believe my condition to be irrelevant to their specialty. As a result, they will not take me as a patient and I continue to tell this PCP that we must explore another route. She is either unwilling, unable, or generally incapable of doing so. As a person with the time, resources, and ability to advocate for myself, I cannot fathom what folks of lesser means might do when met with the incompetence of this office. Her response to this mess? "Yeah, healthcare in this country just sucks." Maybe so, but you've been unwilling to see past your own errors to correct this easily fixable situation (i.e. refer me to some other place). "I have patients other than you that I must manage." Of course, I have only seen you a handful of times in the past 8 months though. Not some huge time sink. What's the point in seeing ANY patients at all if all you are going to do is offer subpar (or no) care at all? I literally just needed this PCP to be a conduit for ordering bloodwork and making referrals. And...yeah, can't even accomplish that. Long story short, don't waste your time if you have anything more than a sniffle."

"Dr Sorenson is THE most arrogant and condescending physician I have ever met and Im a nurse!! He does not respond to MULTIPLE requests to provide refills. He is an obnoxious control freak and does not belong in Evergreen The staff is awesome!"

"Dr. Sorensen is very knowledgeable and has been wonderful to work with. I'm grateful to have him as my doctor. Thank you for always taking care of me."

"Be prepared for any prescription you currently have to be abruptly held hostage or stopped by New West. When you inquire as to why you are unable to get your much needed prescription filled, you will be told a litany of excuses, such as you needing to come in for a Physical (even though you recently did within the last few months). It became rather obvious to me that New West was employing these types of tactics to ensure patients came in for, oftentimes unnecessary office visits, simply to charge for that and make money. And blocking prescriptions to ensure that happens. I’m not sure what’s happened to New West the last couple years, yet I fully agree with the other negative reviews that this place has deteriorated to the point where I will never, ever consider coming back."