Dunkin'

"Went to the drive through was sitting there for a solid 2 to 3 minutes. Moved vehicle to be recognized by sensor was immediately barked at. By a rude guy with no customer service skills. Very unfriendly acting like I was an inconvenience. I. Try to order an item. He said that's not allowed. Because I don't feel like restocking right now. Very off putting. I have never encountered an experience like this at Dunkin Donuts. It seems their workers are bothered by working."

"I ordered a pick up on the Dunkin app and went through the drive thru to get the order. Although I had to remind them I had ordered donuts that is not the issue, the donuts were right and good. We got 3 coffees on the other hand and 2 of them were straight milk. Especially the free medium one I had on the app. And they weren’t busy at all so why can’t they make the coffees? I have milk at home."

"This is my 3rd time coming here and the past 2 times I’ve encountered rude employees. The iced coffee tastes like dirt water and the hot chocolate was cold with unmixed chocolate powder. I’m not sure why these past two times I’ve felt uncomfortable ordering due to the indifference of the cashier. If you’re not happy working here, please for the love of God quit and give your spot to those that would really appreciate working here!"

"Today my service was amazing from the crew today. They were so nice to my son and was patient with us. Got me a great coffee. But man was I upset that the system didn't give me a option to tip from my card. And I didn't have cash to tip. I see everyone working so hard and was so nice. Why wasn't I able to give them a tip from my card?! Ridiculous... but anyways I will be back with cash. Thank you to this dunkin donuts crew for working so hard and still having a smile. I appreciate you guys."

"Slow service, had to bring food back 3 times to heat up because it was cold (felt like it wasn’t fully thawed). Coffee was good. Also, don’t get these little bagel bites. They’re mushy and have barely any cream cheese. Been here before and been fine, so maybe just having a bad day."