Starbucks

"If I had a nickel for every time the staff here was so rude to me that I started crying, I’d have two nickels. But it’s weird that it happened twice, right? I make it a point to always be SUPER nice because I work customer service as well, so I’m not sure why they feel the need to be so hostile to me. I will continue to come here because it’s really convenient for me with where I work, but I will avoid talking to staff at all costs from now on. It’s like my mere existence is an inconvenience to them somehow."

"Rude and expensive. Go to a different Starbucks or the Caribou coffee around the corner. Oh ....and they got rid of their coffee station 3 years ago according to the guy at the counter. Ir wasn't fun asking him what I wanted to put in my coffee... from memory...and then having him sigh like I had put a huge burden on him by requesting a single stevia. Put the stupid station back or hire proactive, friendly baristas that don't ruin the expensive experience."

"This location does a very poor job managing their drive-through queue. They have a habit of making people wait at the ordering screen while allowing cars to back up into the parking lot, where it blocks people who are trying to leave. The space between the ordering screen, and the window is always empty, so the problem is clearly that they aren’t taking peoples orders fast enough."

"Made the mistake of waiting in a super long line in hopes to get a yummy drink, but instead I got terrible customer service and they got my order wrong, didn’t care to make it right. Very disappointing this makes me not want to go to Starbucks again."