Tropical Smoothie Cafe

"Just drive a little further to another location… the employees here don’t pay attention. Smoothies are fine. I keep trying to give them another chance, yet every time I order a cheese quesadilla, they take it upon themselves to add chicken to it. I understand mistakes happen once in a while, but EVERY time..? Come on. Maybe they think they’re doing me a favor, but some people don’t eat meat! The real favor would be filling orders properly… I won’t be back."

"okay first of all, I very rarely ever write bad reviews and I love this place; but EVERY time I go, the workers are always unsociable and seem like they are miserable. They barley talk and lack any sort of communication. The service is slow and they run on their own schedule, making customers wait a ridiculous amount of time before even acknowledging their existence just to take someone's order. Smoothies are always great and have never had an issue with an order being messed up but the food takes an excessive amount of unnecessary time to make. So note to self and anyone else reading this: if you plan on ordering food, make sure to go into the store, otherwise you'll be sitting through the drive-thru for minimum of 30 minutes."

"Absolutely love this place, smoothies are delicious and the food is usually good too. But the people who work here are rude, and absolute garbage in terms of customer service, often takes a long time for your order as well. This place desperately needs new management and to replace all their staff with better people."

"Smoothie was good. Quesadilla wasn't melted. At all. 2nd time coming back 2 months later. Only children working. A young girl took my order and communicated through the headset to another young girl standing right next to her. They are non stop giggling through taking my order and giving me my change. I asked for a dark chocolate instead of a white chocolate. I watched the second young girl still put white chocolate in my smoothie. I told them it was supposed to be dark. Absolutw giggling fest. Then she remade it and there was so much extra smoothie left behind in the blender. My drink is incredibly diluted. Has an essence of what it is supposed to taste like. This was my second chance for this place. I'll no longer be going back. Update on business: Went in today, no one in there, music blaring, girls sitting on the kitchen counters. Shrugged off thecounter, I said hello she looked at me while chewing gum and said nothing. I turned around and walked right back out. I'm driving to the tropical smoothie a bit further. Your workers are dumb, rude, and not friendly."

"Smoothie tasted fine, but waited for an hour (ordered 12:20, received 1:20) for a single sandwich. When I did get it, it was warm on the outside and cold on the inside. The kids were working hard, but no organization. They had LOTS of orders sitting around but had no idea who they all belonged to (they admitted that - see pic). Find another location."