Starbucks 415 North Main Avenue, Aztec, NM 87410

"The customer service here is terrible. They act like you just kicked them in face whenever you order something. Needs help"

"Went in to get my normal $8 iced macchiato and 1. They up charged me for changing the milk from dairy to oat (which they do not do at any other location in San Juan county) and 2. They couldn’t give me my reward points because they don’t have the scanning capability that every other Starbucks has in the world. The barista acted like it was my fault that her location isn’t updated with the times and can’t accommodate their reward members. I requested she try to scan it anyway and with much attitude she quickly swiped the scanner from the holder and clicked the scan button before slamming it back down on the holder. “See, it doesn’t work” she snapped. Well, excuse me for wanting to get my points for an almost $9 CUP OF COFFEE! The rewards are the only thing that makes spending this kind of money on coffee worth it. This is a treat to me. Although I was having a rough morning, and apparently she was too, I decided not to treat myself if I was not going to get the points for it. Customer service goes a long way, and so does accommodation for your reward members. It’s not the barista’s fault that Safeway Starbucks hasn’t updated their scanner to accommodate reward members, but it’s certainly not my fault either. I will not be getting my $9 coffee from this location until they can give me the points for it."

"Coffee was good. My service dog enjoyed his pupcup."

"Went Sunday...the woman behind the counter (name tag said Sonja)was incredibly rude. Going to stick with Durango Joe's."

"The crew here is very nice and they remember their regulars which makes the experience that much nicer. Thanks for always getting my drink right!"