Michaels

"I was profiled here. The harassment while I was browsing for my home studio was unacceptable. The staff made the vibe heavily weird, telling me and my business partner atr on camera."

"Lovely store. Clean and well stocked. Easy to navigate. The self checkouts work very well and even scan coupons without fuss. Really like it."

"Clean and the displays nicely organized. A young lady named Sarita was extremely helpful in helping me find what I needed for my project. Edit: That young lady is now a manager, which goes to show that great customer service actually gets you places. Now, for some of the old ladies that work the cash registers, they don't seem to like anyone, no matter how nice you are, I think her name was Josie."

"It's Michael's so it's awesome. Always a good experience. If buying online, it's convenient as heck. If you're shopping in stores, it's clean, well lot, and it's just lots of fun and also inspiring."

"Since moving to this area we discovered this Michael's was close. It is located in an outdoor mall called Riverpoint. There are other stores like Burlington and Target. We visited this store to find an adjustable scroll frame stand to use for needlework. Their website showed they were available at this store. We weren't familiar with the layout so we asked an associate, they didn't know what we were asking for. We found another associate in the quilting and needlecraft department. We interrupted her working and had a very bad attitude. She was irritated we asked for help. Our first impression was not good. As we looked in the store for other items, we found the prices extremely high. We made a purchase and the cashier said we would save more if we provided our email and phone number we would save more money. It felt like we needed to give them in order to receive a discount. We shouldn't have felt pressured to give them our information. The store is located on the first floor, there is plenty of parking and disabled parking. They do not have restrooms available."