C Vape-Smoke & CBD, Thornton

"out of all the vapes stores i’ve ever gone too, this by far has been one of the worst. “sales are final” but what happens when they sell you a defective vape? and it fires on its own? nothing, they can’t even exchange you for one that actually works. i’ve gone to many shops that would exchange your vape if it is defective and that you can prove to them that it’s defective. it’s not the buyers fault that the seller sells materials that don’t even work. i suggest going to another vape store, and not wasting your time and money here :)"

"I went in there to buy a 3% disposible vape, as I was looking at the 3% the gentleman told me there was more in the back so went to look and found the one I wanted and started checking out… another customer comes in and she ask for 5%dispoible vapes and he said it was in the back… so to clarify I asked him and made sure the one I was buying was 3% (because I didn’t even have the package yet so I couldn’t check).. and he said no it is a 5% so I told him I didn’t want it, I wanted 3… there wasn’t a flavor I liked in the 3 because I was looking for a mint one and so I asked for a refund (mind I tell you we were still at sell check out, I never left the store and I never touch the package) he said no he couldn’t do a refund and another lady said it is “illegal”” but hey no it is not.. maybe if I left the store then yea, but I didn’t.. so what was illegal is they took my money, kept the vape and I left with nothing and them stealing $34 dollars from them. I don’t recommend anyone to go there.. worse experience. Ever.. it also smells REALLY bad in there.."

"This place is by far the best around town. Everyone is so kind and always a pleasure to be greated by Jordan Alexis and JC they are very customer service oriented and anything you need they are willing to go that extra step to make sure you leave happy!!!"

"Just got ripped off by this place. Came to buy cartridges for my vape, asked several times if they would work for my vape and was adamantly told by Alexis they would prior to the sale. After paying and being handed the product I knew immediately they wouldn’t work, they didn’t even fit my vape. Then Alexis said there was NOTHING she could do for me and then started to be annoyed and pissy. After some back and fourth she called her manager Jordan who also refused a refund but allowed me to exchange the cartridges for juice. If I didn’t stay and argue with Alexis to get ahold of a manager, this business would have just ripped me off, I was not going to pay for their mistake. 1st time and last time customer, go somewhere else to get what you need, Alexis is incompetent and didn’t even apologize."