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Village Medical
755 South Perry Street, Castle Rock, Colorado 80104
About the Village Medical
Village Medical is a premier healthcare institution located at 755 South Perry Street in Castle Rock, Colorado, United States. Our dedicated team of healthcare professionals is committed to providing high-quality medical care to patients of all ages. From routine check-ups to specialized treatments, Village Medical offers a wide range of services to meet the healthcare needs of our community. With a focus on personalized and compassionate care, we strive to ensure that every patient receives the attention and treatment they deserve. Visit Village Medical for all your healthcare needs and experience the difference in quality care.
Photos of Village Medical
755 S Perry St #100, Castle Rock, CO 80104, United States
Opening hours of Village Medical
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of Village Medical
"I visited my primary care physician, Chad Boekes, MD, in Castle Rock, Colorado for a Medicare wellness exam. Everything was great until I went home, logged on to my portal and noticed that he had added 4 to 5 diagnosis that he did not talk to me about. When I inquired about this, he said well I have to add conditions that don’t exist or else Medicare won’t pay for it. Now these fake diagnoses are part of my permanent health record. If the doctor wanted to test for something that was outside of the scope of the wellness exam, he should’ve asked me and then I would have told him whether I would’ve been able to pay for it or not, or set up another appointment so Medicare would pay for it. But just to find out by surprise on the portal was not acceptable. I have reported the business to the Better Business Bureau; charging Medicare for conditions that don’t exist is insurance fraud. The practice has locked me out of my portal. My next call is to Medicare. Update: I am able to get into my portal and the doctor has deleted all of my previous messages about this and removed the fake diagnoses from my record. He added that we “talked” about these issues during my visit, which was untrue. But, at least I can move on to another doctor without those fake issues on my record. I still have the screen shots of the “real” interaction. Just proceed with caution and watch this practice. I’m glad I was paying attention!"
"The people are wonderful to deal with. Everyone is always kind and easy to talk with. Technology is a little challenging, navigating the website and trying to make appointments I find difficult, so I often give up and call."
"I very much like the team at Village Medical and have to say my trust in Kristen is something I value. That said, the text notification that said to be onsite at 12:40 is problematic when the office is locked 12-1 and it’s cold outside. I was earlier than 12:40 so by the time I was seen I’d been around for 45 minutes so as to be respectful and on time. The ladies at the front desk were concerned and engaged someone named Chris about it and I understand it’s a future project. It was received with more apathy than empathy from what I could hear . As someone who has to make up the hours or lose them, the tone seemed dismissive. Having a lunch break is important and a requirement by law. I would simply say my time is valuable too."
"We have been very satisfied with the care provided by Dr. Boekes through the years. He is never rushed and really cares. Then in the last week Chris, the office manager, advocated for us on bill from another provider that insurance was denying payment for. He made multiple calls on our behalf and was able to resolve it for us. Very impressed with his ownership in this. We felt he went above and beyond and are so grateful!"
"So far so good. On the hunt to get a new primary care clinic and MD established for the family. Brought in the 3 kids for wellness check-ups. Got myself in for a physical. And wife is next. They were able to get all 5 of us in over the period of a week - so kind of a pain but what do you expect for 5 new patients! Wait times were short. Great with the kiddos. Staff was inviting."
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