6 Star Towing
About the Business
6 Star Towing is a premier towing service located at 5921 North Nevada Avenue in Colorado Springs, Colorado. With a reputation for excellence and top-notch customer service, we provide 24/7 towing and roadside assistance for all your needs. Our team of experienced professionals is dedicated to ensuring your safety and satisfaction, whether you're stranded on the side of the road or in need of vehicle transportation. Trust 6 Star Towing to deliver prompt, reliable service with a touch of luxury.
Photos
Location & Phone number
5921 N Nevada Ave, Colorado Springs, CO 80918, United States
Reviews
"Yesterday I was in a rough spot, my car had given put completely and I couldn't get roadside assistance at the moment. My car had been sitting in the snow for 3 days already and I was trying to get it off the road. Ryan happened to be on his way home and decided to be an angel and help me tow my vehicle to the shop. I truly appreciate his kindness and help when I was stuck between a rock and a hard place. He was fast and efficient and did everything with kindness. 6 Star towing is top notch and I highly recommend any towing service from them. Ask for Ryan in particular he is absolutely amazing!!! Much respect Ryan and 6Star Towing!"
"They won't answer their phone. Waited 3 hours and had to call the 800 number for help. The towing company declined my service but never told me. So I've been waiting this whole time for nothing."
"I recently had an unfortunate experience with this towing service, which has led to an ongoing insurance claim. I entrusted them to tow my car to a dealership, a journey of approximately 6 miles. Regrettably, during this process, the entire passenger side of my car was significantly damaged, necessitating the replacement of both doors. The damage is consistent with what could be caused by a towing bed. Despite raising this issue, the driver denied any responsibility for the damage. Additionally, there was a lack of communication and documentation; no confirmation of the car's drop-off or photographs of its condition were provided, even though I specifically requested them. Moreover, my interaction with their customer service was disappointing. When I contacted them to address my concerns, the response was discourteous and unhelpful. This experience has unfortunately left me with a negative impression of their service and approach to customer care."
"My motorcycle needed a tow and even though it took time for them to get there(I am sure they were very busy), their service was awesome. I had my husband come pick me up since it was a long wait, but the driver called me when he was loading up my bike and called again when he asked where he wanted me to put it. He even took the time to really roll it up my driveway so it was more hidden since motorcycles can be easier to steal. He went above and beyond and I am sad I cannot remember his name to give him a big shout-out."
"Currently dealing with an insurance claim over this towing company. They towed my vehicle on a road side service and the driver who hooked up neglected to watch where he was hooking up on the car and smashed my break lines. Leaving me out of a car for about a month now. And the insurance company will get their own review as well... I warn you if you use this company your driver may also be negligent and cause your vehicle damage too! As I can't reply I will update. The company never contacted me. I rebuilt most of that front end. I had my mechanic replace 1 part on the driver side that was faulty months ago. No damage to the break lines were ever noted in either time the vehicle was torn apart. The vehicle was fine aside from the rear break caliper gone bad. And it was fixed a while ago I'm still out of a car that should have been done weeks ago."
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