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Pikes Peak Mechanical
102 South Tejon Street, Colorado Springs, Colorado, United States
About the Pikes Peak Mechanical
Pikes Peak Mechanical is a reputable general contractor and plumber located at 102 South Tejon Street in Colorado Springs, Colorado. With a commitment to excellence and customer satisfaction, they provide a wide range of services including plumbing, HVAC, and mechanical contracting. Their team of skilled professionals is dedicated to delivering high-quality workmanship and reliable solutions for all your construction and plumbing needs. Trust Pikes Peak Mechanical for all your residential and commercial projects in the Colorado Springs area.
Photos of Pikes Peak Mechanical
102 S Tejon St Suite 1100, Colorado Springs, CO 80903, United States
Reviews of Pikes Peak Mechanical
"Pikes Peak Mechanical was hired to provide services at my residence in the forest. In short, no estimate was provided before the work was completed, which was not what was said to me when I scheduled the call: "It'll be $95 for the service call out there, and if we do some of the work while there after quoting for what's needed, we will apply that service call charge to the repair cost." Unfortunately, that is not what happened. My mom was authorized to pay the invoice once it had been approved, but they skipped the approval step and charged her anyway. The first time I heard from the technician was after my mom had paid and they were already gone. I scheduled the appointment at 8 AM because I had to leave for work at 9 AM. This point was reiterated several times because I knew a typical "8 to 10" time slot wouldn't work. They showed up at 9 AM anyway, which caused me to be late to work. Because I was late, I explained what needed to be done and then immediately left after explaining how to contact me. I expected an estimate to be sent before the work had been completed, but they did the work and then accepted payment from my elderly mother without ever contacting me. In the end, they billed $835 to do what two other companies said would have costed $300 or less. Two technicians showed up to install 3' of pipe, 6 fittings, and 3 valves. The cost was absurd, and I never would have accepted the quote had they asked in advance. As an aside, the work area was left in a dirty state with flux all over the floor, walls, pipes, and a few nearby pieces of equipment. The installation was unsuccessful as well; there was a leak in one of the fittings, and the installer left my well pump running for three hours. He failed to vent the air from the water lines, which caused the well pump to fail to pressurize the tank. I expected more from a professional plumber. I removed everything the technician installed and then did the work myself in less than an hour. I would have done that in the first place, but I figured a professional would do it better and faster. I guess not because the plumber didn't bother to reinstall the ground wire, which is a critical component in a well system. I would be weary of hiring this company unless you are knowledgable about plumbing because you'll need to inspect the work for safety issues and everything else apparently. Pikes Peak Mechanical has not responded to my attempts at resolution, so now I have to sue them to recover the funds. They have been silent about the leaky fitting, uninstalled ground wire, and the valve they took without permission. On a regular day, they may be decent, but they are not decent when problems arise are encountered. I would recommend using a different company in case one of those problems is encountered, or if you have an elderly person who has been tasked with overseeing the work in your absence."
"This excellent company is a gem. Everyone is reliable, professional, cheerful, extraordinarily competent, and prices are quite reasonable. Just last month we had a plumbing issue on a Sunday. Aaron answered my text promptly and helped me get our water running again in just a few minutes. I recommend this company most highly!"
"Favorite Pikes Peak Mechanical now, and do not hesitate to use them for all your plumbing needs. The owner and his crew are friendly, knowledgeable, and incredibly responsive. Pikes Peak Mechanical is always my first call for plumbing services in our home. A recent example is when I noticed a drip coming from our 12 year old water heater. I called in the morning, and they had a replacement installed the same day."
"Been calling for 2 days now and their site contact option doesn't work either. Even my home warrenty couldn't get them. All the good reviews are old. My response: I called at 7p and left a Message and I called at 8-9aam the next day . Choice home also left a message and called. It was assigned to you. Then they took it off since you never answered them either. No responses and your site contact option is broken as well. Truly terrible. They told me to contact you to reschedule if the time was inconvenient and it was. And me and the warrenty place couldn't contact you. Tried for the better part of two days and it would only ring to no avail. I added my photo of the call history too for receipts/proof of the lack of responsiveness to our emergency"
"I had called other 24hr service plumbing company. I asked what to do till morning and he said he didn't know. That he couldn't get a hold of a tech. If they are 24hr service they should have somebody available you would think. They lost my business. Well I moved on and called Pikes Peak Mechanical. It was around 9pm my water heater was leaking out the top. I wanted to know what to do till morning. He let me know and they came out in the morning to look at it. It was fixed fairly quickly. I appreciated the service and letting me know what to do so I didn't have a big mess till morning. I will be using Pikes Peak Mechanical again when needed. Thankyou!"
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