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Geek Squad
11267 South Pikes Peak Drive, Parker, Colorado, United States
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About the Geek Squad
Geek Squad is a technology institution located at 11267 South Pikes Peak Drive in Parker, Colorado, United States. Our Geek Squad Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you need help with installation, repair, or troubleshooting, we've got you covered.
You can bring your tech to our location, or we can come to you for in-home appointments. Our Total Tech Support membership is dedicated to supporting all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home, assess your needs, and create a customized plan for adding new tech or appliances.
We offer a range of services including phone repair, Apple repair, computer and tablet setup and repair, TV mounting and repair, smart home installation, appliance repair, and more. Our experts can also assist with gaming console repair, camera and camcorder repair, and even MP3 player setup.
Geek Squad provides unmatched tech and appliance support with Agents available online, on the phone, in your home, and at Best Buy stores. Our services are available 24/7, 365 days a year. Geek Squad Protection ensures your tech stays in top condition beyond the manufacturer's warranty.
Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to discuss any questions or concerns you have about your products. Our goal is to help you get the most out of your technology, discover new innovations, and stay up-to-date on the latest tech trends. Visit Geek Squad today for all your tech needs.
Photos of Geek Squad
11267 S Pikes Peak Dr, Parker, CO 80138, United States
Opening hours of Geek Squad
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
Closed
Reviews of Geek Squad
"Nice technicians but my computer was returned half finished from repairs causing me to have to call the geek squad meh experience over all 2/5"
"If I could give 10 stars I would... As a full time Video game streamer. I have never received better service then here. I brought my CPU in after getting a new GPU and PSU. It would not turn on. They did their tests and found the issue. They fixed it quick and now at home typing this out on my PC. This was better service then Microcenter. A+++ Great job and THANK YOU so much for helping me."
"Terrible customer service by none other than the shift manager! Lack of willingness to work with me in any way to pick up my order that was still sitting in the store. Absolute refusal to do anything besides sit his but behind the security desk. Useless human, useless policies in the store. Congrats, you lost a customer in your store, you lost a credit card holder for your company, you lost a $200 per year subscription holder and now you earned a 1-star, a formal store complaint, a better business complaint and most important bad word of mouth, and in a small town, that may be worse than the rest. I will never spend another dollar in your store and will recommend that no other person does either."
"This store doesn't want to work. I went to the store at 11am to get my screen replaced and I was told can't do that today we have a 3 pm appointment I can schedule you for. So I set that up and return at 3 they said that is a hour job and why didn't I get it done at 11 I said the employee said they can't do it. At the 11am to schedule a appointment the next day so I did and go back to the appointment the next day and we can't do the repair we don't have a screen. If you plan on getting any service from best buy or geek squad I recommend you choose a different store!!!!"
"I am super disappointed in the Geek Squad at this location. My mom took her computer in because it wouldn't boot up. When she turned it on, all she got was a black screen. Since she had paid for Geek Squads 3 year warranty, she took it into them. When she got there, they asked her if she wanted anything backed up. She said no. I understand this is her problem, but in my opinion, when a 60 year old woman says "my whole life and business are on this computer" when she drops it off, the "expert" working needs to educate her on why it might be necessary to have everything backed up. She got a phone call several hours later and was told that her operating system needed to be reloaded. No one told her that meant she would lose everything on her computer. So she lost 3 years of business records, contacts, receipts, emails, etc. While I understand the importance of backing up important records, and have explained this to my mom before, Geek Squad needs to ensure their customers fully understand what is being done to their computer and what those changes will do (i.e. what the repercussions might be). Geek Squad, if you read this, PLEASE make people sign something that states they understand they will lose EVERYTHING on their computer that isn't backed up before you wipe out their hard drive. Not cool. I expect more out of you."
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