911 Rooter And Plumbing

"Last weekend (1/13/24) during the deep freeze our pipes in our new build townhome froze. I called around to different plumbers and none were helpful until I called 911 Rooter. Angela answered my call and was so kind and informative. She went above and beyond to get us an appointment first thing the next morning. Seth was the technician and he was skillful and professional. He even discovered that the pipes had been installed incorrectly, likely causing them to freeze. Because of him we were able to get our pipes fixed under warranty with the builder. I can’t recommend 911 Rooter enough, they are truly the best."

"If you want your plumbing issue done right the first time, go to 911 Rooter and Plumbing! Nelson and his guys will get you taken care of, with a customer service level you have never seen!! I have used them regularly for over twelve years now, and recommend them for any of your plumbing needs! And they also did a fabulous job on a bathroom remodel for me three years back as well! So they are multi-talented and know their stuff!"

"I called for a disposable that wasn’t working that was under warranty. They told me over the phone it would be free to come look at the issue. It ended up being a very simple fix. They ended up charging $218 for diagnostics. I called to say I would have put in more effort trying to find a solution on my own if you didn’t say it would be free. Very misleading. I guess I am kind of stuck with them while the part is under warranty, but not planning to work with them again in the future."

"I would recommend 911 Rooter and Plumbing for any issues you may have. They came out on a Saturday and took care of my plumbing problem. they were fast and showed up on time and got the job done. Patrick is a very good plumber and got all my kitchen plumbing replace and looked better than expected. Douglas was also very helpful and did a great job. If you need any plumbing done I would call 911 Rooter and Plumbing. I know I'll call them again if I have anymore issues."

"I ihink this business is disreputable. The estimate I received for a simple PVC drain repair was over $1800!! I had already assembled the parts needed. It was a 15 minute job on a non-pressurized drain line. The repairman went on and on about all the bad things that "could" happen and came up with this outrageous number. I Sent him alway. The next plumber did the job for $100."