Kenmore Repair Denver

"I am very dissatisfied with my experience with this company. All but one of the light bulbs are out in our fridge/freezer and changing the bulbs didn’t remedy the issue. We were told a 3 hour window for arrival with 30 min text/call prior to arrival. The technician arrived 15 mins outside the window and didn’t give us the 30 min courtesy call. It was inconvenient but we understand things happen. The technician was very dismissive of our concerns and told us we just needed new bulbs. He mentioned the bulbs needed to be specific to the fridge. He ordered us the bulbs and with the visit fee, charged $105. The bulbs arrived and the lights still didn’t work. We contacted the company again and set up a new appointment. Again, we were given a 3 hour window with the promise of a 30 min courtesy text/call. The day came and after waiting 30 mins outside of the promised window, no one had contacted us. I reached out to the company and they had no idea why the technician was late. Then they told us they had an emergency and would be able to come later that night. Again, we understand things happen but the lack of communication and respect for our time is extremely frustrating. Both times we wasted the middle of our day just sitting around when we had other errands. We cancelled our appointment and shared our frustrations. There has been no follow up since (about 2 weeks ago). It was clear at that point this company didn’t care enough to remedy their technician’s poor assessment or me as a customer. As a result, I would not recommend this company."

"Having this company repair my small appliance near me has been a great experience for me. The technicians at their company are highly skilled and fixed my clogged coils. They are highly professional and committed to customer satisfaction. Any person needing appliance repair should definitely use their services!"

"I'm grateful for the opportunity to work for this famous appliance repair company. The technician applied a novel technique to my wine cooler, not cooling, making his task more effective and efficient. He detailed his job method to me, which impressed me the most. The overall service was gratifying, so I decided to do a review for you."

"I contacted this appliance repair company today to fix my refrigerator hinge problem. They were able to send their technician on the same day and straightly got to work. He showed up with the common parts needed for the service, making the whole process easy. He completed the repair without fuss and cleaned up when he was done. I will recommend them to everyone."

"100% reliable repair service in the area! The technician was able to fix my dishwasher not draining which was for five days. He was so precise in his work and was very professional. He replaced some parts and advised me to check my appliance from time to time to avoid unnecessary complications. I will surely recommend your excellent service to everyone I know!"