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Glass and Door Guys
6145 Broadway, Denver, Colorado, United States
About the Glass and Door Guys
Glass and Door Guys is a reputable general contractor located at 6145 Broadway in Denver, Colorado. Specializing in all things glass and doors, they offer a wide range of services including installation, repair, and maintenance. With a team of skilled professionals, they provide top-notch craftsmanship and exceptional customer service. Whether you need a new glass storefront for your business or a custom door for your home, Glass and Door Guys has got you covered. Contact them today for all your glass and door needs.
Photos of Glass and Door Guys
6145 Broadway, Denver, CO 80216, United States
Opening hours of Glass and Door Guys
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Glass and Door Guys
"I reached out on 8/21 due to issues with my sliding door sticking pretty significantly. They scheduled a service call for 8/29 and charged me nearly $100, with the assurance that this fee would be applied to the repair. During the visit on 8/29, the technician assessed the situation and indicated that I needed a new track for the door. He promised to provide me with a quote so that we could proceed with the repair. Additionally, he apparently made an adjustment to the door, however it still doesn’t open or close without lifting the door from the track. I’m unclear on what adjustment he made, although he did do something because I had to run outside and call him back in when he left because the door wouldn’t lock. After not receiving any communication, I followed up with him on 9/6 at 9:16am to inquire about the status of the quote. I was informed that he forgot to check pricing and would get back to me. As of 9/15, I had yet to receive any communication from him, despite several attempts to contact through the website's 'contact us' form and my follow-up call on 9/6. Given that I have already paid $100 for the service call, I am eager to proceed with the repair, as this amount is credited towards the total cost, and more importantly, my door isn’t functioning. Super frustrating. *update 9/26/23: I checked through my inbox tonight because the owner, Joseph, responded to my review saying he sent me a quote. As I had been unable to get him to contact me, I sent him an email on 9/19 demanding my money back so I could have this job quoted out by someone else. On 9/20 he sent me an estimate for the new track. 23 days to get a quote for a track on a sliding glass door. 23 days trying to hunt Joseph down and get a response. 23 days during which he couldn’t remember me, told me he forgot to get a quote, etc. etc. etc. Steer clear. Imagine how the experience would be if he’d actually been given the money to order the part and start the repair."
"Needed to replace a window in my warehouse. The owner of the company came out the same day I requested a quote to take measurements and get me a quote. After they emailed it over to me I called them and told them to go ahead and move forward with it. They gave me a lead time of about 10 days. A month later I called them to figure out where the pane was and was told they "forgot" to put my order in and I'd see it in about 10 days. A month later I was told the exact same thing. A month later I told them to just cancel the order. Every time I called, no one answered and the voice mailbox was full. If they saw the missed call they would call back. If not I had to try again the next day. 5 months later I still don't have my glass pane replaced. I am very disappointed in the lack of professional received when dealing with this company."
"Excellent and friendly service all around! Prompt for both the consultation and install and reasonably priced. Would definitely recommend!"
"A waste of a week and a half. Disrespectful and unprofessional. After the initial consultation seemed promising, they essentially ghosted me lol. They did not document the initial consultation or send requested invoices for the potential work, did not contact me about the agreed-upon appointment, and failed to follow through on appointments several times. They said they had scheduled our Tuesday appointment for Wednesday. When Wednesday came around, I showed up for the rescheduled appointment, and because they were already 15 minutes late, I called. I was met with the same response as the day prior: not remembering who I was or what my case was. Somehow, our confirmed appointment time was already booked. When they said to reschedule for another 3 hours later and asked what the job was, I calmly voiced my frustration. I was then told, "I'm going to refer you to someone else." Not sure how this company has the ratings it has with the lack of professionalism demonstrated in this experience."
"Joseph was prompt and did an excellent job. The price was very reasonable. Showed up on time and quickly completed the work. He was very polite and professional. He took care of an additional 4 windows that we had problems with.We will call him for our next job and we highly recommend him."
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