General Parts Group

"Bad service. 6 months and 5 visits from techs for warranty work on a brand new robo coupe. Never fixed the problem. Charged me over 500 dollars without informing me. Very shady and disappointing. I recommend using other companies for any warranty work."

"Had a pretty serious issue with our brand new Blodgett ovens. Zach H and the ladies in the office were great to work with and stayed on it till the issue was resolved! Would definitely recommend."

"We have been using GP for 4 years now and are very happy with their service . The techs at GP are very knowledgeable and do a great job, especially Bill. He has gotten me out of a number of jams. Even going above and beyond what is required. If I have a question, or need assistance, Bill and GP have always come through."

"The tech Bill comes to work In our hospital kitchen all the time and we know when we see him, whatever he’s fixing, it will be fixed right. Other companies have tried but it’s always been them fixing the same pieces of equipment over and over. Bill is the best tech ever never had a problem with him , he knows what he is doing..if it’s a question of whether it’s going to work or not he is always honest. And even sometimes lets us know whether We should fix it or maybe even just replace it if it’s not worth the cost to fix it."

"Nick Wilhelm was so helpful! Went above and beyond to try and fix all the equipment we had work orders in for all in one trip. He's always very kind and professional each time he is sent out to help us with something"