Plumb Pros Inc

"On a recent evening, I discovered that my water heater had burst and was leaking. It had flooded my basement floor with a half inch of water. I turned off the inlet valve to the heater, but the leak continued. I called Plumb Pros for assistance. They couldn’t send anyone since it was after hours, but said they would have someone come out the next morning. In the meantime, I turned off the water supply to my home to try to stop the leak. The next morning, Andres, the Plumb Pro technician arrived. He looked at my old water heater and agreed that it needed to be replaced. He gave me an estimate of $4550.00 for the job. That seemed awfully high to me since I thought that new water heaters could be had for less than $1,000.00, but I didn’t know how long it might take me to shop for another water heater and someone to install it. Since I had no water in my house and my basement was continuing to flood, I agreed to let him do the job. I must say that Andres was very courteous and professional and had the new water heater completed by that afternoon as promised. I have no complaints about the service. However, I have since had the opportunity to check prices for water heaters in the area and have found that the unit Plumb Pros sold me only costs around $750.00. That means they charged me $3,800.00 just to install it! I think that’s way out of line. I never would have used Plumb Pros had my circumstances been different, but I certainly won’t be using them in the future."

"WOW! Plumb Pros! HIGHLY RECOMMEND , these reviews don’t lie! Awesome people and work from start to finish! Thanks to Gene & Larry specifically for the great experience! This sounds cliche but seriously NO ONE provides this level of customer service anymore!!! We need everyone that deals with the public to up their game and learn from this company!!! Would give more than 5 stars if possible! THANK YOU!!"

"We contacted Plumb Pros to see about a leaking hot water heater. Johnathan and Oscar were the technicians who assisted in our repair. We ultimately needed a new hot water heater and they made the entire process easy . We are so happy with the service that we received that we would definitely recommend them and we will use them in the future for our plumbing needs."

"To the owners of Plumb Pros Inc. Just to let u know that Johnathan did a expert job installing my new Dish Washer. Not only did he know what he was doing but was also very pleasant to have while he was working.U are lucky to have him. Also a comment about Claudia.She was so helpful to me on the phone also. Very happy with the service and both your Employees Thank you,Joni Seiler"

"We recently brought in Plumb Pros for the fourth time over the last decade and once again were impressed with their knowledge and professionalism! They helped repair a burst pipe after the freeze in January of 2024. Fonz was our lead guy and he was a pleasure to work with and very knowledgeable. They are probably not the cheapest, but I know when I call them they will do a great job!"