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TNT Home Services - Longmont
525 3rd Avenue, Longmont, Colorado, United States
About the TNT Home Services - Longmont
TNT Home Services in Longmont, Colorado is your one-stop shop for all your electrical, contracting, and plumbing needs. Our skilled team of professionals is dedicated to providing top-notch service and quality workmanship. Whether you need a new electrical installation, home renovation, or plumbing repairs, we have the expertise to get the job done right. Conveniently located at 525 3rd Avenue in Longmont, TNT Home Services is your trusted partner for all your home improvement projects.
Photos of TNT Home Services - Longmont
525 3rd Ave, Longmont, CO 80504, United States
Reviews of TNT Home Services - Longmont
"Beware if you get Eric Buchholtz beware. Especially, when it comes to tankless water heaters. I had him come out about twice. Both times he messed with something. The first time he cracked something on my furnace which is now leaking.( It's going to cost me $100+ to get it fixed) Can't trust no one nowadays. Now with my tankless he said there was nothing wrong and that next time if I do have an actual problem to call. I wouldn't have called if I didn't have a problem. He did mention he would be coming out the next time I call. He didn't use any rude tones but the point came across. 3 days passed and I was left with no hot water. I called to see if I could get another technician out here, they informed me he is the only technician that would know how to maintain my tankless water heater. I'm out $100+ for him to come out here and provide hot water for 3 days. That's not good service. The customer service staff is stellar they deserve 5 stars. They have always been going above and beyond, no problems there. I believe the management team is working with what they have. I did call another company to come out here and all the unit needed was a proper tankless flush. I'm back to hot water. I do like TNT for supporting our vets and first responders. Based on the reviews I have read, Eric sounds stellar. Maybe, just maybe he might only be doing this with every 50th customer and does stellar work throughout the other 49. It makes sense if you can make an extra $100+ for an hour job. Why not right?"
"Brent Burger was the sole reason why I did business with TNT Plumbing. Initially, his colleague wanted to way overcharge me for a job, and the invoice they gave me was super vague and not transparent. And eventually TNT knocked several hundred dollars off to try and entice me to sign. The guy almost had me sign for the work without telling me what the signature was for first too. It felt like high pressure sales and like the price was negotiable somehow. I had someone else do the work because of this, but only called TNT back because Brent was super friendly when he came with the other guy and I needed finishing touches done. I'm so glad they sent Brent and not the other guy this last time. Brent is extremely friendly, very knowledgeable, not at all pushy, and the ultimate reason why I did business with TNT at all. If this company knows what's good for them, they'll keep Brent. I'd say they also maybe need to improve on being more transparent with their invoicing and pricing, hourly, etc... But it's good to know if you research a fair price for the work you want done they're willing to negotiate. Also offered a military discount. Thank you Brent!"
"TNT came to the rescue when I believe most plumbers would not have touched this job. The plumber who arrived (who was also an IT specialist during his Uniformed Service), provided an expert evaluation, demonstrated depth of knowledge of the challenges/materials/risks, stepped up with the ability to improvise solutions. The fix has held solid and is a testament to an expert job well done. Thank You very much, TNT, you restored our hot water faster and better than we could have hoped for!"
"Brent and Eric came by to unclog a gnarly toilet for us. They were very polite and professional, and worked quickly to resolve the problem. Great communication on what they were doing, plan B, and cost - and they resolved the issue within a short time period. Super grateful for them and will use TNT for any future needs!"
"After 2 weeks, I have still not received a call back from Dan, Tyler or Angela at TNT. In fact, I have not even received an invoice for work performed (or not performed). Sadly, I had to dispute their charges through my credit card. I would like to offer a better rating but this is the first time that I to give a "0". Because of its excellent past ratings I decided to give TNT a try for a frozen pipe. Boy am I sorry I did. TNT confirmed my appointment between 8 - 10 AM. I received a message that my technician was on his way at 8:25 AM. I had to call the TNT dispatcher back twice to get why their technician was so late after being on his way at 8:25 AM. Their TNT technician finally arrived at AFTER 10 AM. Next, I showed the technician exactly where the pipe was leaking in the basement. Since there was drywall, he said it would cost $530 just to cut into the drywall and nothing more. I took out my portable saw out and cut around the leak for the TNT technician in four minutes. The small split in my 1/2 inch copper pipe was immediately evident. He gave me a price of $990 just to replace a 3 inch piece of copper with additional charges for any additional work at all. After being late, not being updated on his lateness and outrageous pricing; I told the TNT technician to forget the work and charge me the $79 Water Line Repair Diagnostic advertised on their website that was agreed to at the time of my booking. He refused to leave my house until I paid his $210 diagnostic charge. TNT is a total rip off, and I fully expect their management to take care of its customers they advertise on their website ... "Behind all of the work we do is an unmatched level of honesty and integrity.""
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