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Sears Appliance Repair
7647 West 88th Avenue, Westminster, Colorado, United States
About the Sears Appliance Repair
Sears Appliance Repair in Westminster, Colorado is your go-to destination for all your appliance repair needs. Our experienced technicians are dedicated to providing top-notch service to ensure your appliances are running smoothly and efficiently. Whether you need a quick fix or a major repair, we have the expertise to get the job done right. Visit us at 7647 West 88th Avenue for reliable and affordable appliance repair services.
Photos of Sears Appliance Repair
7647 W 88th Ave, Westminster, CO 80005, United States
Opening hours of Sears Appliance Repair
Monday:
05:00 - 21:00
Tuesday:
05:00 - 21:00
Wednesday:
05:00 - 21:00
Thursday:
05:00 - 21:00
Friday:
05:00 - 21:00
Saturday:
05:00 - 21:00
Sunday:
05:00 - 21:00
Reviews of Sears Appliance Repair
"I was assigned this service provider by our home owners insurance, when our furnace started having issues. It started on February 3. On February 6 we got the first visit from a tech named Corey. He came and assessed the problem and changed the capacitor to the blow motor. The furnace ran for about a day and then started having issues again (it wouldn't reach the set temp on the thermostat by almost 10 °). Another tech (James) came out 2 days later and determined the thermostat needed to be replaced. He wanted to replace it with a much more basic model and I asked him to replace it with a similar one. This was a Wednesday and he said he would get the part at a Home Depot or Lowe's and be back on Friday. The appointments were always set between 8 am and 5 pm and they wouldn't allow for a shorter span. On Friday when my third appointment was set, I got a call from James around 8 pm, saying he was having a hard time finding the part and it would have to be ordered. I told him I wasn't satisfied with the service they were providing and I thought they shouldn't have waited until the last minute to go searching for the part. He listened to me politely and said I would be contacted when the got the part to schedule another appointment. Mid week the following week, Corey called me saying he would get the part by the coming Friday and they would replace it. That was the last time I heard from them. I called their customer service department several times and always got the same answer, the part was still on order and we would have to wait. I called our insurance company and asked them help to expedite. The third time I called them I almost begged them to switch service provider. They tried to contact Sears and did not get a response. That's when we were assigned a new company that resolved the issue in 4 days. The thermostat wasn't even the issue. They had to change the blower motor. I haven't read other opinions on Sears appliance repair service but I would not recommend them. That was my experience."
"This technician was extremely knowledgeable and professional. He explained the workings of my furnace so that I would understand more of what he was repairing. I told him I was from Florida and didn't know anything about furnaces and he was very helpful to me. This technician was courteous and thorough. He should be considered an asset to your organization. My kindest regards, Tom Hosea"
"The only good thing about our experience was the technician-very kind. However after having 7 appointments canceled without explanation, broken parts, and three very unhelpful phone calls with customer service, we eventually got a refund and took our business elsewhere.."
"Critical: Punctuality, Responsiveness, and Value This company does not know how to keep appointments. Another bad experience with Sear repair- I had one tech come out on time and I thought the issue was fixed with my refrigerator. However in less than 2 weeks later the same problem is happening again. So I called for an appointment got the email for the service provider A&B appliance service appointment scheduled for 10/31/23 not only did them not show up they did not call. So I called them left several messages again no call back. So I called again to Sears repair and was told they would get back to me within 3 DAYS regarding my complaint and follow up on my appointment Sear repair is a joke- their service sucks, their providers used for repairs suck, no accountability from anyone to help get issue resolved. What happen Sears?? You use to be a good company responsive and reliable, but now you are a joke. The only reason why I keep trying to get the repairs done though Sears is because it is under warranty. I would not recommend their repair service to anyone."
"This company does not know how to keep appointments. They canceled on us 3 different times the day of the appointment. Trying to talk to a real person is very difficult. I was taught a trick by someone on how to talk to a human. Spoke with 13 different people and either they could not help or flat out lied. Service techs are nice but they could not figure out the issue we had with our furnace. I did file a report with BBC. We went just over a month with no AC."
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