Bonterra Lakeside Apartments 890 Quail Lake Circle, Colorado Springs, CO 80906

"We’ve been here since November and honestly we love it. April and Iris in the office are amazing ladies who really do try to make things right. It’s quiet. Trash gets picked up in a timely manner and things are communicated clearly. We hope to make this our home for many more years. It’s hard nowadays finding a fair price for apartments like these that aren’t bug/roach infested and are cared for properly. These definitely are well taken care of and I’d recommend them to anyone looking for a place with all these awesome amenities and not overpriced! Thanks for what all you guys do here!"

"The absolute worst place I’ve ever lived. and no, I will not be providing my real name as I still live on the property. I fear legal retaliation when I move out. The property manager is a puppet for this apartment corporation and cares only about protecting herself. This place has repeatedly provided unsafe living conditions for myself and my neighbors. Please, stay away from here. Don’t get trapped into the initial charm by the property manager. As soon as there’s a problem with your unit, no matter the slightest cause, the property manger will view it as the worst inconvenience in her life and will prolong a solution for as long as possible. Again, if you value your family and property security, stay far away from this place."

"Lived here for around a year. Liars and liable. They let a rusty old light pole fall directly on my truck, which totaled it. Refused to take legal responsibility for it. Not to mention the horrible experience we had after moving from a 1 bed to a 2 bed. The AC was literally shaking our apartment and after fileing multiple complaints someone came out and determined the ac unit was NOT bolted into the ceiling correctly which mean it could have fallen on anyone in our home, created a fire etc. Just beyond unsafe. If you value your life, stay away from ANY Coughlin property. We talked directly to the manager in Denver, and he even failed to do his job."

"Stay far away! Absolutely horrible apartments. Don't be fooled by renovated apartments. It was like putting perfume on a pig. If you love hearing loud running water all winter long. Then this is the place for you. They use an old boiler system that has to be switched from heat to AC every season. You do not control that! My apartment flooded many times, ruining many of my items. This place could care less. Maintence would forget to empty the boiler system when switching to AC. Once you turned on AC, the apartment would flood. Pool never worked. Communication was horrible. My deck was very old and rotten. Fell thru a board because it was so rotten. They came and fixed the board, but not any around it. Very unsafe! Parking was an absolute nitemare. Be prepared to park in surrounding neighborhoods. Maintence would leave appliances all over for weeks at a time! Look elsewhere! Don't be taken advantage of!"

"We have lived here nine years. There have been changes in ownership, management and support staff. What is important to note is that regardless of those changes the place inpsires a sense of community. It is safe, beautiful and the Managr and his staff make the place feel like home. bonterra is a place to renew your spirit."