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Heritage at Hidden Creek
5910 Vista Ridge Point, Colorado Springs, Colorado, United States
About the Heritage at Hidden Creek
Heritage at Hidden Creek is a premier real estate agency located at 5910 Vista Ridge Point in Colorado Springs, Colorado. Our expert agents specialize in helping clients find their dream home in the beautiful Hidden Creek community. With a focus on personalized service and attention to detail, we are dedicated to making the home buying process as smooth and stress-free as possible. Whether you are looking for a cozy starter home or a luxurious estate, Heritage at Hidden Creek is here to help you find the perfect property to suit your needs. Contact us today to start your search for the perfect home in Colorado Springs.
Photos of Heritage at Hidden Creek
5910 Vista Ridge Point, Colorado Springs, CO 80918, United States
Opening hours of Heritage at Hidden Creek
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of Heritage at Hidden Creek
"It appears as if the parking lot were hit by a meteor shower. The condition of the concrete is absolutely terrible and I would not feel comfortable walking a pet or a young child through much of it. If you enter from Cherryvale/Vista Ridge side, be sure to avoid the 3 bed 2 bath sized pothole if you can!"
"As I came into the leasing office off top I wasn't greeted with the proper customer service I felt I didn't belong there.. then no names was givin from the leasing office as I said I was on section 8 off top they said they can't count it as income with a attitude like I work full time I'm up on all my bills no chance they automatically shut me down.. if ur on low income and black this is not the place.."
"Do Not Move Here under any circumstance! No matter the deal or special, avoid this place AT ALL COSTS. The staff at this place will smile and be friendly up until you sign your lease. Kim is very unprofessional and feels she is above the residents she works for. She can not and will not be professional. The amount of rent and services are small fee compared to the amount of attitude and ineptitude you'll receive from living here. When I first moved in the water and heat in the apartment was not working (in the middle of January) . I submitted a maintenance request and didn't receive any notification about when the services were expected to be done. I reached out to the staff and they told me they were under staffed with their maintenance crew and would work our order when they could get to it. It took four days to even receive a call. I had to reach out to the regional property manager to get any work done. The maintainance guy came by the following day was rude as well when he entered and asked for a butter knife. I asked why? He said to get into the maintenance closet, because the property doesn't have a master key. I reluctantly gave him a butter knife just so he could do what he needed to. Eventually, the problem was fixed after a week. Fast forward two years later and the AC goes out in the apartment in August, where temp was in the mid to high 90s. I put in a maintenance request and nothing for 2 days. I go in person to the office to see what's up and I basically get brushed off with, “ that's unfortunate” by the assistant, who's clueless about everything. I emphasize I have a small toddler and that this technically meets guidelines for an emergency maintenance request. She reiterates there's nothing she can do, maintenance is understaffed and that its unfortunate. Maintainance guy eventually comes out, asks for butter knife and hammer, breaks the knob, says he can't fix the problem and leaves. The following day I call the office again to figure out the plan for AC maintenance and Kim answers with the worst attitude I've heard in years. She proceeds to tell me to be grateful after I tell her the situation and how ghetto it is to have maintenance guys using kitchen utensils to open doors. She proceeds to tell me that she can't wait until we move away and not to contact her again. I mentioned I would email the regional manager again and miraculously the AC was fixed the next day. Again, DO NOT RENT HERE if you value your space, time and money!!!"
"It’s been amazing, the office manager is friendly, always smiling and knows her stuff! Maintenance has been great to! All the residents have been friendly even the kids! My son has been riding his bike around and loves it so far. The property is kept up and clean"
"HIGHLY RECOMMEND! BEST management in Colorado Springs! The manager Kim will take care of any little detail you might mention. She always communicated back and is fast acting when it comes to any issues or problems regarding your new home. The management by Kim has made the entire living and move In Process super easy and peaceful. The management team always has a smile on their face and always willing to help no matter what. I have lived in Colorado Springs for over 12 years and have yet to meet any property manager of Kim’s Caliber. The apartments sit in a beautiful quiet neighborhood that over looks the central north part of Colorado Springs! Snow removal and landscaping is always going on throughout the community. The Matienence crew does regular check ups and don’t worry bout any bugs they spray all the time! Super Clean units I had ants on the bottom floor when I first moved in and Kim made sure to take care of them. I never saw another ant in my apartment. If you are moving from another state or just moving around in the local area this is a super nice place with lots of amenities but most importantly a dedicated property manager who puts in a lot of time and energy to make things go smoothly!"
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