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Sonoma Resort at Saddle Rock
22159 East Ontario Drive, Aurora, Colorado, United States
About the Sonoma Resort at Saddle Rock
Sonoma Resort at Saddle Rock is a luxurious retreat nestled in the heart of Aurora, Colorado. This stunning resort offers a peaceful and serene atmosphere, perfect for those looking to escape the hustle and bustle of everyday life. With its beautiful surroundings and top-notch amenities, Sonoma Resort at Saddle Rock is the ideal destination for a relaxing getaway or a special event. Whether you're looking to unwind by the pool, explore the nearby hiking trails, or simply enjoy a glass of wine on your private balcony, this resort has something for everyone. Come experience the beauty and tranquility of Sonoma Resort at Saddle Rock – your perfect oasis in Colorado.
Photos of Sonoma Resort at Saddle Rock
22159 E Ontario Dr, Aurora, CO 80016, United States
Opening hours of Sonoma Resort at Saddle Rock
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of Sonoma Resort at Saddle Rock
"Im really frustrated and upset about how Sonoma hasn't taken care of our mailbox situation. I sat in line yesterday at the post office for over an 1hr and 1/2. When I finally get my mail they tell me that they will not accept anymore of Sonoma's Mail starting 3/18/24 and will return to sender unless we purchase a PO Box. This is inconvenient and completely unacceptable. Sonoma should have had our mailboxes fixed by now as its been since like September October last year since our mailboxes kept getting broken into and still hasn't been taken care of. Receiving our mail is EXTREMELY important!"
"In late November mail boxes were broken into and mail was no longer being delivered to complex. All mail had to be picked up at post office. Was informed a month ago that new boxes were finally being ordered and would be installed. Post office informed tenants at pick up they would soon be no longer holding mail and mail would be returned to sender because of a lack of communication with Sonoma. Leasing office less than helpful not allowed to speak to manager and that they couldn't give number to corporate, would have to look it up on website. Postal service just latest of a list of problems."
"Mail boxes were broken into on Thanksgiving, they are still not fixed, post office is going to no longer hold mail for residents to pick up, I went from past office to leasing office, and then I asked them to check with another postal worker and they said the same thing, leasing office is NO help and had no answers when asked about what's going on. leasing office employee said manager went to post office and had the whole thing cleared up, post office said there was no communication from Sonoma Resort, pretty sure the leasing employee was lying to me to get me to leave, she said I couldn't talk to the manager and could not give me a reason other than "you'll have to talk to corporate about that" and then wouldn't give me their number, she just said "it's on the website" horrible office. I can't say enough about their lack of effort. I could go on about other things like maintenance and trash but I'm going to stop this one here."
"THE MANAGEMENT IS LETTING MAIL BE STOLEN. THEY ARE DOING NOTHING. The management is so bad they've let people steal mail from the mailboxes for MONTHS without actually doing something. PLEASE GO ANYWHERE ELSE TO LIVE If I could give this place zero stars I would. PLEASE rent anywhere else. The office never answers the phones and then they are rude when they do. When we moved in our apartment was filthy. Nothing had been cleaned. There was what looked to be dried blood on the blinds. One of the windows was left shattered."
"I was told via email that me posting negative comments about the property makes the office not want to help with my issues. So be aware. Also be aware that the number of people here that allow their aggressive breed dogs off leash is astounding. In the past week I have been rushed by two off leash dogs. Also, even though there is a poop clean up service the amount of poop around property is disgusting. I have requested several times for a light to be repaired at my building as a safety concern. Nothing. If you want any response from the office, you have to physically take time to go in person as the phones are never answered and they are continuously understaffed. Pool doors not secure and haven’t been in 2+ years. They say they are being fixed. Still waiting. Like I said, instead of being customer friendly and understanding why Google allows us to rate our experiences and saying they don’t want to help me, they say stuff like “well I’m not everyone’s mother” when you report the off leash dogs issue when you are fearful for your safety."
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