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Hearthstone at City Center
932 South Helena Way, Aurora, Colorado, United States
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About the Hearthstone at City Center
Hearthstone at City Center is a premier senior living community located at 932 South Helena Way in Aurora, Colorado, United States. Our facility offers a warm and welcoming environment for seniors looking for independent living, assisted living, and memory care services. With a focus on personalized care and top-notch amenities, residents can enjoy a vibrant and fulfilling lifestyle. Our dedicated staff is committed to providing the highest level of care and support to ensure the well-being and happiness of all residents. Come experience the comfort and convenience of Hearthstone at City Center today.
Photos of Hearthstone at City Center
932 S Helena Way, Aurora, CO 80017, United States
Opening hours of Hearthstone at City Center
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
Closed
Reviews of Hearthstone at City Center
"When I moved in here they gave me a unit I didn’t sign for, without letting me know in advance. They waited till my day of move in, they didn’t even have me sign the new lease of the apartment they moved me into. On 2 different occasions their system was down and they had me go get money orders to pay rent. Both times tried to say I didn’t pay it or the check didn’t go through and tried to have me pay again. I noticed months and months into my lease that the porch storage unit was full of trash from the previous tenant and the door fell right off when I opened it. Upon moving out, I paid the full amount that I owed and once again, their system was down and they’re currently contacting me and mentioning a collections agency. Mind you, this time I was smart and got a printed copy dated signed and hearthstone stamped. I hope you do the same."
"I wouldn’t recommend it to anyone to live here. The neighbors from next door and downstairs are always making bbq knowing it’s banned for apartment complex to have any sort of bbq. My balcony goes up to smoke every weekend and the neighbors hit the wall and we’ve notified the office but they just “add notes” and never resolve anything since they are never open nor they claim the system is down and make false statements about everything. It’s been such a bad experience."
"I’ve been putting in maintenance requests for my dryer for almost 2 months now and have been to the main leasing office multiple times about the situation but to no avail. It’s is really a hindrance and a burden to have to keep paying for laundromat and even making it there since I work overnight. Hope help come soon."
"Hearthstone has been the worst experience of my life. If I could give it -1 star, I would. The manager Emma is the rudest person I've ever met; I don't understand how someone like her can lead something so important. The secretaries are also rude and arrogant. I was deceived with an apartment that supposedly had a washer and dryer, which was the reason I wanted to move there. My apartment had nothing. I went to the leasing office to complain because I felt dissatisfied, and despite paying for 10 days, I still couldn't move in. Now, I have to pay for December, and they haven't given me a clear answer on when I can move to the new apartment. They are truly incompetent and take advantage of the situation since I can't cancel the contract without paying two full months' rent. They never answer the phones and give reluctant responses. I really don't recommend it to anyone."
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