Heather Ridge Apartments
13222 East Iliff Avenue, Aurora, Colorado, United States
About the Heather Ridge Apartments
Heather Ridge Apartments is a premier residential community located at 13222 East Iliff Avenue in Aurora, Colorado. Our beautifully landscaped grounds offer a peaceful and serene setting for our residents to enjoy. Our spacious and modern apartments feature top-of-the-line amenities, including fully equipped kitchens, in-unit washer and dryers, and private balconies or patios. Residents can also take advantage of our on-site fitness center, swimming pool, and clubhouse. With a convenient location near shopping, dining, and entertainment options, Heather Ridge Apartments is the perfect place to call home in Aurora.
Photos of Heather Ridge Apartments
13222 E Iliff Ave, Aurora, CO 80014, United States
Opening hours of Heather Ridge Apartments
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 16:00
Sunday:
Closed
Reviews of Heather Ridge Apartments
"Staff are so rude. So many wrong things, starting with the maintenance service (because everything is so old and needs maintenance) is super slow. You call someone about something that is broken and it takes forever. The main thing for my 1 start review is totally the staff. It happened more than once. First time I called about an emergency and the lady on the phone asked for my name and I start to pronounce it to her and she yells at me saying “YOU DONT HAVE TO SPELL IT” in a very rude way, I was trying to be nice and helping her out on the phone. Second incident is also about an emergency that I called at night and no body showed up, I call the next morning and the guy tells me that the maintenance guy has already showed up and took care of everything (which NEVER happened) and he said “the maintenance guy would never lie to me) which obviously happened!!! He then tells me that he will give him a call and asks him and I hang up, the next time he calls he calls me rude because I hang up which I did because he was phoning the maintenance guy! Anyway the maintenance guy gets confronted and he said I was sick last night. Overall horrible customer service."
"Maintenance only works "9-5" so if you have a full time job and want to make sure someone is home during their time in your apartment good luck. They do not work on the weekends which is ridiculous considering many people work during the week and don't have the luxury to be home until 9am or before 5pm. Maintenance apparently are "rapping up" around 4:30 even though they work till 5 so they will not come to do any work at that time. Every lady in the office except Stella is RUDE and UNWILLING to work with you. I don't appreciate being called "lady" because I work 8-5 and can't leave my job to watch your guys while in my apartment. Most apartments have things in them that are valuable and I don't just let strangers in my place around my stuff when I'm not there. There are roaches in the apartments and they are really hard to get rid of especially when spraying is only on Wednesdays. You'll be lucky if they can even make it to your apartment on that day since they always have people lined up for this. When you're taking a shower the water temperature is never the same. The temperature goes from one extreme to the next and it's really annoying when you have limited time."
"I lived here for awhile. Well you get what you pay for in this case. They only have one person come spray once a month but only for people on the list and if he doesn't get to your apartment that day to bad have to call the office and sign up again. I did this for four months no one came. So I had to deal with it myself now I have no issues with bugs. Now I have a mold problem their only solution was a bleach spray. They said they would take the AC out since it is all the way through the system said two weeks. Now two months later nothing. Also doors and windows have it too so I have to wipe down it. Since most of the time washer and dryer are broken we bought our own. Open all the windows and doors with fans. We have water damage but they never take care of it our heater keeps on breaking never stays fixed longer than a week. I am currently trying to find a place since I have two children. They have gotten sick my four month old still has issues. Myself I am allergic and it sets off my breathing problems. Tomorrow is the last shot before I go the housing department. Why should my family suffer for their neglect of a suitable place to live. I mean I get it is cheap but breathable air, warm air or cooler air is not to much to ask for. Plus after my husband died I was forced to stay with my lease."
"I really hate living here but it was one of the cheaper apartments and our apartment is big. The only reason why I'm giving them 2 stars is for the cheaper rent and they are pretty good on coming to fix things when you call. BUT you get what you pay for!! Our cleaning lady is sooooo lazy. She spends more time arguing with tenants than actually cleaning. It always smells like urine in out stairwell. Someone let their dog poop on the carpet in the hall and it stayed there for a whole day in a half. There is a lot of kids which is fine but they're always breaking stuff and it stays broken for a good week or so. When I say they usually good about fixing stuff I mean in your apartment not in the actual building. You don't know how annoying it is to come home after a long day of work and not be able to get in the building, have to walk all the way around the building. I'm complaining but its so true. Oh and not to mention the bugs make sure you clean clean clean because there are roaches!!"
"I moved in in 2012 and have lived here for 2 and 1/2 years now. I have had no problems with property management, in fact Jodi is super friendly. Maintenance has been quick to fix any problems, all of my appliances work fine, and I have never seen or heard of roaches or bed bugs on site. There's even a security car that patrols at night. They allow cats and small dogs but do charge a pet deposit and monthly pet rent. There's also an underground private access parking garage (for an additional fee) underneath the free parking lot. I've never had any problem with stolen packages left at the leasing office. These apartments have at least 9 separate buildings. Buildings 7, 8 and 9 are over on the SW corner of Iliff and Xanadu. I think most of the 2 and 3 bedroom units (and loud families) are over near the leasing office at Iliff and Vaughn. The only thing I don't like is the basement coin-op laundry, the berber carpet, and the lack of ceiling fans. There was also a period of several months where the concrete parking lot was being repaired and re-striped, which was a bit of a pain."
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