Richland Inn & Suites

"Attempted to reserve a room for a single night via phone. Room was $55 for the night. Taxes and FEES brought the total cost to $86. Taxes at a different hotel was about 10% leaving $25 per night added for unknown fees. Canceled the reservation."

"Do not believe the rating on hotels or Expedia. You get what you pay for. It’s an older place, the bathroom had black mildew on the shower wall, there was some kind of funk on the corner wall next to the tub, the entire motel had a smell to it that wasn’t very appealing. The bed sheets had a stain on it and hair, and I hadn’t even sat down in the bed, plus the unknown stain on the rug. When I addressed housekeeping about it, the woman got offensive about it. The front desk staff were excellent and pleasant to deal with. Marley was awesome! I do not recommend this place."

"Best hotel in all of Sidney and possibly in the state of Montana! Why?, The staff! I'm a hockey parent and I travel alot. Us hockey families like to let loose when we're on the road! We know that we can be loud and obnoxious (we try not to be). We all truly appreciate the kindness, patience and understanding that we we received. We'll be back soon for 1 last hockey tournament this weekend and I can't wait to see my new friends again at the Richland!....and a little dog named Potato!"

"I'm only giving this place a 3 out of five because of the following reasons. Customer service 4 out of 5. Friendly willing to assist. Room condition hmm large room could use some repairs. Like tub, lighting. Now let's talk clean. I have a big time with how a room looks when I walk into them. I'm picky. All surfaces should be wiped down and not leaving someone else soda pop stain on areas. There should be enough toilet paper in the restroom. Mirror should be clean. Floors spotless. Well not so much. The maid service needs to step up and have some pride in the rooms they turn out. There shouldn't be dust anywhere. But for the cost of the room I can't ask for much."

"Fast and easy check in, I think the gals name was Mercedes. Our room was spacious and clean. The laundry lady was also very nice as was able to give us some extra blankets when requested. Coffee in the morning made an excellent start to my day. I’ll be back!"