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DHL Express ServicePoint
26200 East 75th Avenue, Denver, Colorado, United States
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About the DHL Express ServicePoint
DHL Express ServicePoint is a finance and post office institution located at 26200 East 75th Avenue in Denver, Colorado, United States. Ship now and save 40% on international shipments with the Promo Code GREEN40. In-store discounts are reflected in prices displayed at this location. All shipments are subject to DHL's Terms and Conditions of Carriage and guidelines for restricted or prohibited shipments. Valid government-issued photo ID is required for sending or picking up a shipment. Proof of value is needed for non-document shipments. Duties and taxes may be required to be paid by the receiver at the destination. DHL ships between the 50 U.S. states, but not at DHL ServicePoint partner locations. Shipments may be opened and inspected without notice for safety and security purposes. Certain medications and electronics have restrictions on shipping. DHL Express is known for fast transit times, with a Money Back Guarantee based on the service selected. Volumetric weight may affect shipment costs. Customers can use their own packaging but should leave it unsealed for inspection. DHL Express has been named the No. 1 World's Best Workplace for 2022.
Photos of DHL Express ServicePoint
26200 E 75th Ave, Denver, CO 80249, United States
Opening hours of DHL Express ServicePoint
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of DHL Express ServicePoint
"Airport location for DHL. Pickups are a breeze. I usually request pickup instead of delivery since sometimes deliveries are hit or miss when they require signature. Easier to just drive there and get it without stressing, than waiting home all day, and then driving there the next day to pick it up. Counter person was super nice! 20 seconds in and out. No complaints or issues!"
"DHL has the worst customer service of any shipping company. 14 phone calls in 3 days and only 2 representatives with any knowledge and help to offer, lies and disinformation from the other 12 "certified international specialists". Package has been sitting in the warehouse near my address for nearly a week. How is it my responsibility to get you to deliver it when all of the paperwork is correct? Completely ridiculous and dysfunctional company with no organization to their process. A carrier pigeon would deliver more quickly."
"DHL is continuing in a downward spiral for both their delivery service and their customer service. On the first delivery attempt, the driver attempted to deliver hours after our business, and most other businesses, was closed. I went through their customer service portal to ensure the attempt the next day was in the correct time frame. The reply, which obviously came from an off-shore service center, basically told me that they deliver when they deliver and that the next delivery was already scheduled for after business hours. Furthermore, it was made clear that the problem is mine because they didn't have hours of operation in the system, even though they have delivered dozens of times to us for years. Once again the delivery was attempted well after business hours. Once more I contacted customer service and was told that she emailed the Denver service center to correct the hours but, the package was already scheduled and could arrive as late as 11:59 PM. As it stands, we are a bit over one hour before closing and it hasn't even gone out for delivery. I guess that the solution to a closed business is to try a later time and see if, by chance, it may be open then, not earlier when most businesses are open. It is clear that DHL no longer wishes to deliver packages to the customer when it is convenient for the customer, only when it is convenient for them. We will be switching to another carrier for international parcel service and I recommend that you do the same."
"Beyond ridiculous. I've been tracking a package and nothing. One day it would be they couldn't reach me because "no one was home" that was a lie number one. Second lie is I scheduled a day to come deliver my package they ignored my delivery date and changed it themselves without notice. I called and they said it was to late to deliver which I called to see why they never delivered that day hence why I knew they wouldn't be able to deliver that day. No notifications on anything letting me know why they weren't going to deliver on the day I scheduled. Didn't know they could do as they please and ignore my request. Terrible customer service."
"I went to this location today, late Friday afternoon, and I experienced excellent customer service by agent Justin and his supervisor Dennis. Both of them were most gracious and knowledgeable about international shipping rules and regulations. They went beyond the call of duties to facilitate this transaction despite being late in the day. I am truly grateful! I sincerely recommend this facility to anyone looking for caring and professional international courier services."
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