UPS Access Point location 2250 South Academy Boulevard, Colorado Springs, CO 80916

"Wrong directions. Once I arrived, it was an open field."

"I changed my delivery to a different location, and it still delivered to my house. Attempting to reach a human when calling was excruciating. I used to work for ups, and if I can, I will never use them again. A Truly horrible experience."

"Just don’t. I had to pick up a package here once and before even checking was told “it probably isn’t here” by the girl… it was Went there today to drop off packages and was told they had to be done up a certain way or UPS won’t take them. Seems odd if you’re a UPS APL but can’t do basic things… lol. Honestly just seems like having UPS there is a hassle and they don’t like dealing with it. Go somewhere else. It’s less stress."

"First, and foremost the UPS driver door tagged me, and left soo quick I didn't even have a chance to answer the door. Then I called the Advance Auto Parts store that this UPS pickup point is at today, and found out they close earlier than usual because they're short staffed, so I wasn't able to pickup my package. UPS drivers used to attempt to redeliver packages, on the following day instead of dropping them off at auto parts stores. This new system UPS uses is godawful. Absolutely inconvenienced, and disappointed in my experience. Deliver my package to my home. That's literally your only job UPS."

"Packages delayed for “emergency situations or severe weather” for days when I was notified the package was on the truck and supposed to be delivered. Yet Amazon and USPS can deliver with no issues? UPS also destroyed one of my packages in transit weeks ago and lost a precious item of mine. The package literally arrived with no item in it. Terrible service. Terrible company."