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XPO
945 Conrad Street, Colorado Springs, Colorado 80915
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About the XPO
XPO is a reputable moving company located at 945 Conrad Street in Colorado Springs, Colorado. With a strong presence in the United States, XPO specializes in providing efficient and reliable moving services for both residential and commercial clients. Their experienced team of movers ensures a smooth and stress-free moving experience, whether you are relocating locally or across the country. Trust XPO to handle all your moving needs with professionalism and care.
Photos of XPO
945 Conrad St, Colorado Springs, CO 80915, United States
Opening hours of XPO
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews of XPO
"I was concerned after reading the reviews, but this company handled my shipment really well. They were great. I read the reviews and thought that my wheels and tires would be late or difficult to get because the tracking said it needed to contact me to setup a dropoff time. I called, a guy named Brad answered, was really helpful, and then the shipment came right when he said it would. The guy who dropped off the shipment was really professional and helpful. It was easy. So I'm not sure why so many bad reviews, but I had a good experience and wanted to share because I am pleasantly surprised (especially after reading all the negative reviews)."
"I would never recommend this company to anyone. We have talk to 14 different people about when we would get our package and all 14 people lied to us. This company has cost us hundreds of dollars because of the lies. All we have asked for is honesty so we don't have people at our house waiting for the package. We even talked to the so called corporate office and they to lied. They gave a date and yet no package. I wish I could give a negative star instead of a 1 star"
"Truck arrived at the house during a rainstorm. Drivers called from the front yard and suggested we reschedule due to possible slippage. We tried to jump through hoops to make them feel safer. The rain stopped 5 minutes prior to them leaving, but they did anyway. Drivers claimed we refused service and lied to both us and their managers about this. Customer service rescheduled delivery for the next day but was no show. Called to speak to the supervisor who sent an "urgent" email and was supposed to call back in the next few hours. Have not heard from her to this day. We ended up cancelling the order through Samsung."
"The absolute worst. Had our appliance and never called to set up delivery. Then, when we had the manufacturer call them, they have us a date and time tomorrow. But, they never showed up. And, it gets worse. They updated their schedule saying that they came to the house but, no one was home. My wife and I were here the entire time because we knew they were coming. We ended up having them send the appliance back to the manufacturer and ordered from a big box store close by."
"If I could give zero stars, I would. They currently are holding onto an expensive delivery of mine and it’s clear the company is not being run professionally. They have rescheduled me twice. Each time, they emailed the day before the expected delivery (not called, emailed) telling me they had to cancel. The first time they gave me a date in the same week, which I took. They emailed the day before that date and cancelled a second time, with no offer of another date. Mind you, I have a difficult work schedule and have had to rearrange things to be available. They use an automated call system to confirm delivery dates and whoever enters in dates for them isn’t careful. Now I’m getting calls multiple times a week and sometimes multiple times in a day trying to confirm a date that’s a month away. I called their customer support and apparently they have regional and national teams that have different schedules. I was told my region only delivers on Friday’s (which they cancelled on me anyway), but then another person there told me they deliver on Saturdays. No one seems to know what they’re doing there. Unfortunately, the company Tonal is using them for delivery and installation of their very expensive products. Other reviewers of XPO have said their items arrived late as well, some were damaged, some of the delivery people were unprofessional, etc and that’s all in keeping with my experience."
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