Home Services at The Home Depot 16900 West Colfax Avenue, Golden, CO 80401

"Maybe the worst Home Depot besides santefe? Only came here cus boulder is competing for 3rd by have 0 pewder grout"

"The store manager is a perfect example of what a manager should be. He addressed a problematic customer today with quick and decisive action. i will be returning for all my home repair needs to this store. great job keep up the good work"

"More of a "suburb" home depot than the ones more in Denver. Had things for larger lawns (riding lawnmowers) and longer driveways (bigger snowblowers) than you could find at the Santa Fe/I25 or Colorado Blvd stores. Had a decent price for empty propane tanks."

"When I went into the store to purchase doors the guy in the dept was very helpful (Brett). I was also REALLY impressed with the guy that came out to measure for the installation, however - after I paid, I never heard from anyone to schedule the installation - 72 hrs later I called, when calling back the first person that answered the phone told me "he was new and couldn't help me so I needed to hang up and call back", the 2nd person that answered seemed confused and said she'd send me to that dept, the person that answered in the dept was very hard of hearing and just kept saying "what?! I can't hear you" - (there was no problem with the connection) - I finally gave up and hung up. Will try again tomorrow at a different time to hopefully get a competent person on the line. Looking forward to getting this completed. I typically use Home Depot Boulder which has much better customer service. UPDATE! I finally heard back from someone that informed me the doors were on order and I'd hear back when they were ready for install. Today, I received a call to schedule the door install and when I inquired about the storm doors I ordered at the same time... I was told THEY DIDN"T GET ON THE ORDER!?!?!? So I'm now finding out that 1/2 of my order didn't even get ordered. I told them to forget it and I'd order from the Boulder store where I typically do my shopping. I will NEVER give my business to this location again. Terrible!"

"We hired Home Depot in Golden CO to do a custom kitchen. We got new cabinets, countertops, sink, microwave, and hood. Every step was a disaster, it was as though they had never designed or installed a kitchen before. With a baby on the way, we had a time crunch. Two weeks in, we learned our order had been "On Hold" for no known reason, apologies were minimal. I left 2 messages for the supervisor and never recieved a call back. We received different measurements from different staff regarding how big our sink, hood, and microwave could be. Then neither the hood or the microwave fit when attempted to be installed. "Plan B" for the microwave left a blank spot in the kitchen is too high to see into ( I am 5'5" aka average height woman). Several cabinets came in wrong and needed to be reordered. Several decortive pieces came raw/unfinished and needed re ordered. The contractor needed to take down and re-install cabinets several times. The wall was ruined in the process and re-finished sub-par. Caulking needed redone twice and my husband and I are still planning on re-doing this ourselves (which we have never done before but cant look worse). We spent endless hours in home depot, going over and rechecking their work (note: We do NOT do this for a living.) We opened a credit card, 1 year interest free with no minimum payment, and started receiving statements with interest immediately... we had this corrected but do have a minimum payment. Contractor worked slower than anyone I have witnessed before, he leaned on us to show him how to install trim etc. Contractor and designer seem to think each other are idiots, it is possible they are both correct. In summary, the little money we saved by going with Home Depot was NOT worth it. Too much headache, sloppy work, and over twice the time estimated."