FIDELITONE
2470 Airport Boulevard, Aurora, Colorado, United States
About the FIDELITONE
FIDELITONE is a reputable storage institution located at 2470 Airport Boulevard in Aurora, Colorado, United States. With a focus on providing secure and reliable storage solutions, FIDELITONE offers a range of storage options to meet various needs. Whether you are looking to store personal belongings, business inventory, or other items, FIDELITONE ensures a safe and organized environment for your possessions. Trust FIDELITONE for all your storage needs in Aurora.
2470 Airport Blvd Bldg. 3 Suite D, Aurora, CO 80011, United States
Opening hours of FIDELITONE
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of FIDELITONE
"Good place to u load. Guys working here are cool! Came at 10am for 12pm appt, they unloaded one guy in front of me in 25 min and unloaded me very quickly. Street is pretty empty so parking from the road is not a problem."
"They were supposed to deliver my desk for my home office on Saturday between 2-4. “White glove” they say and I paid for. Never heard from them. Order tracking never even said out for delivery. When I called “customer service”, they said the truck broken down and they weren’t able to deliver any of their orders. I completely disassembled my computers, printers, moved furniture, sold furniture in order to make room. Awful."
"While the two man team arrived ahead of schedule, they were not wanting to do their job. They felt uncomfortable walking through a bit of slush on my side lawn (February in Colorado) to get to my walkout basement entrance. Right off the bat, the lead guy took a look at where I was asking him to put the two sofas in my theater room and he was doubtful it will fit even though I measured and let him know. The overall impression I got was really they did not want to do their job today, perhaps because it was 5pm. Fidelitone, please contact me as your number does not take messages."
"I am a professional designer and have worked with many receivers. This company has been the worst in my 27 year career. I ordered a sofa that they scheduled to deliver on 9/29/21. I requested an afternoon as I had guests in the morning that where leaving at 10am. The night before they said they where arriving between 8:30 -10:30. I called and said thats not what we agreed on. So we rescheduled to 10/6/21. I agreed to the morning window. I woke at 5:30 to get to the home. 15 minutes into my window I recieved a call from the Denver hub a Sarah Valdez, that we are not coming. I was you have to be kidding me. A day off work , lots of effort to get there on time.Loss of income as I rent the home.She said she would go into the warehouse and call me back. I have not had any correspond since. I have left many messages emails.I tried to call upper management to find out where my sofa is and no response. I reached one woman who said she would call me back I left her numerous messages - have not heard back from a Cassidy McCullough. I still do not know where my sofa is, a quick ship from Pottery Barn. They have not responded to Pottery Barn as well. I do not know where the sofa is. I will now have to find legal means to locate the sofa. The worst customer service ever. DO NOT USE THEM."
"My overall experience was not great at all. The only reason I am not leaving a one star review is because the team that delivered my product was wonderful. The communication from the dispatch is another story. First time around I got a phonecall that the truck had broke down and that I would be getting a call in the next couple days to reschedule. The next morning I received an email asking to confirm delivery for a full 4 weeks later (Not a date I requested). Fast forward 11 days, and a few emails and phone calls, I finally get a call asking if I could receive my delivery in 4 days. The day before I get a phonecall that I could expect my delivery between 9:30am and 11:30am the following morning. Fast forward to 3:00pm and me having to reach out to the service line twice I finally received my product. Again I want to say that the delivery team was wonderful and accommodated my requests with professionalism. I wish I could say that my experience was the exception to the rule, but I know of two others that had the same experience as me."
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