About the Onward Delivery
Onward Delivery is a reliable and efficient courier service located at 4350 Kearney Street in Denver, Colorado. We specialize in providing fast and secure delivery services for businesses and individuals in the United States. Our team of experienced drivers and logistics experts are dedicated to ensuring that your packages and documents are delivered on time and in perfect condition. Whether you need same-day delivery, next-day delivery, or scheduled deliveries, Onward Delivery has you covered. Trust us to handle all of your delivery needs with professionalism and care.
Reviews of Onward Delivery
"Awful communication - they promised me they'd be here between 12 and 4 and they finally arrived at 6:30. They scratched up my front porch, misplaced a pin in the door, and never called me back when I called about it. So disappointing since they had good reviews from others. I could have saved a headache and a lot of good money if I had just scheduled with someone I know and trusted."
"A few weeks ago I attempted to use this service. It was entirely the worst service we have ever attempted to use to have a fridge delivered. I called several times with no answer from anyone at this company. I will be leaving a review in regards to how incredibly difficult it was. The customer service representative who did on 2 rare occasions answer... (Sherri or something) was the was completely lacking in any knowledge of customer service experience and required me to repeat my information over 4 times. After trying to work with her, Onward eventually stopped answering any of my calls/voicemails/emails. We tried for an entire week to have our fridge delivered. So glad we didn’t use this service and found another way to have our fridge delivered. Very happy I did not give this company any money or business (although I was originally more than happy to do so)…clearly the employees didn’t care if we purchased the service after never returning any calls or emails. It is rare I feel the need to type such a review. Frankly, I am astonished at the general lack of organization with this company."
"I used this service to deliver dining set from American Freight in Westminster through information provided through that store. Web site was difficult to compare costs for different services. I had to start from scratch to compare “room of preference - ~$172”with “white glove ~ $202”. It wasn’t clear what “ white glove” was but sales person at American Freight said that would include installation. I paid for “white glove” but no receipt was provide on web site or email to confirm service purchased. Delivery team insisted it was Room of preference and only delivered boxes into room. Took 2 calls to Onward to report problem and ask for refund. Said they would sort it out and issue refund and call me back with resolution. No calls, no refunds so called back a week later and talked to rep again and started over as it seemed they had no recollection of previous request. Was assured difference would be credited but only $9 instead of $30 was credited. No confirmation emails were ever sent at any time. Delivery was timely. - short recap - poor website, very poor communication and confirmation of purchased services, poor resolution of issues, timely delivery."
"I purchased a couch in the Denver area and the delivery time was over 4 weeks. No thank you! I found the onward service and gave these guys a shot. Not only were they able to deliver it within the week of me purchasing but the people were friendly and service was swift and easy. My dog was very pleased! I will definitely use these guys going forward!!"
"I used Onward Delivery to deliver and move several pieces of furniture into my new apartment. The entire process went very smoothly. They were very accomodating on setting the delivery date and time. The 3 guys who showed up to deliver were super friendly and knew exactly what they were doing. They were fast and efficient. I would highly recommend this company."
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