Shell

"The station isn’t too bad. It really this one female employee with long curly hair. Every time I come in and she is there, she is always so rude. Slams things around and when you tell her you hope her night gets better she will bite back saying she’s fine when you can tell she’s upset about something. Don’t recommend coming here when she is."

"The lady working this morning has to be the most rudely person. How you keep employees like that I will never understand. If you don't like you job quit. There is no reason in the world to treat customers like that. If there was a 0 star to check I would have checked it. You lost my business and I know you don't care. Very bad business at this location"

"Lady working tonight is very angry and rude. Someone with that attitude does not need to be working in customer service. I am a General Manager of a company and I would like to know if one of my employees acted in this way . Especially without being provoked . Makes you wonder if she’s just racist . To raise your voice and cut off and over talk customers. Employee was in the back I waited a few minutes to be treated this way . I told her sorry she’s having a bad day and I left she continued yelling comments. Also I see the same lady in some of the reviews with pictures and nothing is being done . Is it ok she treats people this way at Shell in Thornton?"

"Dear owner, I think you should know this as you may not be aware that your associates are refusing to serve customers. Today at 730pm, I stopped at this shell gas station as I normally do never have i had an issue before. Today, this lady in the picture you see below refused to open the doors to anyone who approached the door. She was talking on the phone, laughing on the phone, not acknowledging anyone knocking on the door to get her attention. let alone, there were 3 other people outside the store already trying to get her attention when I arrived. When I knocked, she turned to look at me rolled her eyes, continuing her phone conversation. There was no sign stating the store was closed temporarily what so ever. This is so unacceptable and unprofessional. This lady needs to be retrained or given a write for her behavior. Instead of making the store money, she is making the store lose money."