7-Eleven

"I gassed up there and put $20.00 in tank. I was charged $125.00. A few days later, a "transfer" of $20.00 popped up. Waited for a release of hold charge, and nothing. Called the bank and was told I was actually charged and it wasn't a hold. Now I have to try to get a refund from 7-11 or file a fraud case with my bank. Receipt printer was jammed so I have nothing to show."

"I was refused the opportunity to use the restroom, because I wasn’t shopping there and I’m quoting here “because my boss be down my throat about it” clearly this rule is made for vagrants which should be pretty obvious who those people are. Unreal.. welcome to 7 eleven Lakewood CO"

"This is the store the app sends my delivery orders from and they are consistently horrible. Last night for instance I ordered a pizza and a bunch of other stuff and the pizza came with the slices individually boxed (which is fine, but prices l proves they had to look at it) and every slice was COVERED in black bits of ash. Disappointing to say the least."

"I came here a couple weeks ago after ordering dinner for my boys on the app. We went to pick it up (my son went in with my phone to show them the order number and to pick up the already paid for order. Easy right?…. ) but due to the employees not even checking the confirmation code which was readily available to see or even asking what the order was they decided to just make a shot in the dark and give whatever they felt they wanted….. it was nothing at all what was ordered. The whole time the manager was outside sitting in his car on his phone. He was there when we pulled up and I only know it was him because when I sent my son back in because he came out with the completely wrong order the cashier came out to get him so he went in with attitude and didn’t solve anything. More conspired, I ended up interacting with them because they weren’t willing to do anything but give attitude. ( must be nice to get paid to sit in your car on your phone as a manager and give attitude and get paid for it!)….. I wrote the review to say that I called corporate and made a complaint whom said I should be receiving a phone call. But I never did. It’s outrageous and have not and will not be returning to this store nor any other 7-11 if I can help it. They obviously don’t care and being treated as such is probably what they call quality customer service…. I can only imagine how bad it has to be to be considered bad consumer service and to get a response…."

"Shift lead lady gave me the wrong vuse alto pad pack after telling her twice what % I wanted. Then I try calling, guy answers the phone, puts me on hold for 10 minutes then hangs up on me. He told me he would let me speak to the shift lead that sold me the pods. Now I have to take a lyft just to go back and get the right pods. Horrible customer service and they all need to listen and pay attention. I could hear they guy helping people while I was on the phone. He never told her I was on the phone. Then I get there and told her what the issue was. They new they were in the wrong and still tried telling me all sales are finle. They did finally give me the right one but when it comes to customer service they don't have any. All they has to do was just make it right without and attitude or throw a fit."